This was a very pleasant experience I like working with Mr Estrada. Thank you.
11/30/2023
Jackie O. VERIFIED CUSTOMER
1.5 hours seems a bit long for just an oil change. Plus now my check engine light is on.?
11/30/2023
Rebecca T. VERIFIED CUSTOMER
Drew is attentive and suggests possibilities. Very helpful. Nice young man.
11/30/2023
Mary N. VERIFIED CUSTOMER
Please no survey. I just purchased your Black Friday deal which consisted of 3 oil/filter changes for $150.
11/30/2023
Ronald H. VERIFIED CUSTOMER
Great job. Thanks!!!
11/30/2023
Sylvia B. VERIFIED CUSTOMER
I was pleased and surprised that the work was done ahead of expected time
11/30/2023
Cary M. VERIFIED CUSTOMER
Thanks again Lucas!
11/29/2023
Robert H. VERIFIED CUSTOMER
As always, Chad Zastrow and the Rapids Team did a great job!!
11/29/2023
Scott D. VERIFIED CUSTOMER
Great job explaining other maintenance needs.
11/29/2023
William S. VERIFIED CUSTOMER
Happy
11/29/2023
The T. VERIFIED CUSTOMER
Yes
11/29/2023
William F. VERIFIED CUSTOMER
Michael does a 1st class job
11/29/2023
Robert J. VERIFIED CUSTOMER
Chad was right on top of my needs and wishes. Cordial and easy T work with. Calling me and communicating.
Thanks Chad
11/29/2023
Denise L. VERIFIED CUSTOMER
My service advisor was Blong Xiong. He was helpful and professional. The customer in front of me was loud,& rude complaining about the amount of shop fees on his bill. Blong was extremely polite and handled the situation well. Excellent representation for Rapids Honda.
11/29/2023
Judi O. VERIFIED CUSTOMER
Lucas was great!
11/28/2023
Terry S. VERIFIED CUSTOMER
Three of my tire valve covers were barely on the stems. Had to tighten them down myself. Same thing happened last tire rotation and lost two caps, which I had to replace on my own dime. Have custom caps so they look nice. This is getting old when work is not done in full and have to keep checking Rapids Honda workmanship. Told the adjuster and he said he would pass on to technician. This is getting old.
11/28/2023
Aimee L. VERIFIED CUSTOMER
Lucas was exceptionally communicative. He walked me through every step of the process with four different things I needed, including a warranty claim. I could not have asked for better service!
11/28/2023
Eric V. VERIFIED CUSTOMER
Ty
11/28/2023
Haylee P. VERIFIED CUSTOMER
Chad was very accommodating, especially given that I didn't make an appt before coming in. He got my vehicle in and out in under the time he advised it would take and was so nice about it!