Chad was very pleasant and professional. He kept me informed of the status of the work being done. Good guy!!
5/15/2024
Osman H. VERIFIED CUSTOMER
Matthew was very nice and helpful I really appreciate the service I have received
Thank you
5/15/2024
Kristen R. VERIFIED CUSTOMER
Excellent service in a timely manner -- friendly associates to work with
5/15/2024
Karen C. VERIFIED CUSTOMER
Good service and prompt!
5/15/2024
Douglas C. VERIFIED CUSTOMER
Michael was A joy to work with. And he knew his job. From 1 to 10 he gets a 10.
5/14/2024
Diane T. VERIFIED CUSTOMER
Matthew has excellent customer service skills. I have been going to several Toyota and Honda dealerships over the last 30 years, and I have to say he is one of the best!
I may not be able to fill out the survey as I’ve had issues getting into the survey in the past. I did want to pass on how much I appreciated the service I received today. Matthew went out of his way to do whatever he could to make my day at your dealership a good one!
5/14/2024
Karen R. VERIFIED CUSTOMER
Shawn gave very good service
5/14/2024
Rebecca C. VERIFIED CUSTOMER
Tires need to be replaced when I’ve literally only had the car for 3 months. Certified used. Was told by my sales rep that “there would be a sale before I need new tires.” Had my baby with me, so couldn’t be bothered to communicate my annoyance with this…. But this is ridiculous.
5/14/2024
Mary B. VERIFIED CUSTOMER
I was satisfied with the service. I just don't understand why it takes 3 hours even when the appointment was made 4 months ago.
5/14/2024
Rachel M. VERIFIED CUSTOMER
Very friendly, attentive and knew their jobs well.
5/14/2024
Katherine M. VERIFIED CUSTOMER
Very thorough and friendly
5/13/2024
Susan B. VERIFIED CUSTOMER
For the most part I was very satisfied with the service on KY vehicle. The only thing was when I was first checking in I mentioned I wanted to get the Honda windshield wipers and that wasn't done. It doesn't appear I was charged for it, It was forgotten to be added to the service order. All else was good including the service advisor was great.
5/13/2024
Xee V. VERIFIED CUSTOMER
Michael Estrada was probably the best customer service given we’ve received so far since my car has been serviced there. AMAZING!
5/12/2024
Thomas C. VERIFIED CUSTOMER
Great service!
5/12/2024
Laurie M. VERIFIED CUSTOMER
Very efficient and clean business.
5/11/2024
Darrell W. VERIFIED CUSTOMER
Marlin went the second mile in getting the service that was needed for my Honda Odessy. Thanks much!
5/11/2024
Shobo N. VERIFIED CUSTOMER
Thank you so much, I’m so happy with your service specially Chad Zastrow thanks again!
5/11/2024
John G. VERIFIED CUSTOMER
Chad was very helpful to me, providing excellent information, answering all my questions and getting everything taken care of sooner than expected.