Matthew was great! He was very friendly and helpful - going above and beyond the level of customer service I often have received when getting my car serviced in the past.
7/27/2024
Paul L. VERIFIED CUSTOMER
Shawn is easy to work with. He gets things done in a timely manner!
7/27/2024
Peter L. VERIFIED CUSTOMER
Great guy very polite
7/27/2024
Jay B. VERIFIED CUSTOMER
Always impressed with the professionalism and caring attitude of the service advisors.
7/27/2024
Nancy A. VERIFIED CUSTOMER
Attentive, friendly staff. Drew was thorough in inspecting my CRV and advising me of maintenance due but did not pressure me to do it all at once. I opted to wait while my car was serviced and the waiting area was comfortable, clean and pleasant. 5 stars ????
7/26/2024
Vikas S. VERIFIED CUSTOMER
I asked for oil change to be performed on this vehicle. I also paid for it and it shows that oil change is done. But when I checked the dipstick I found that it was not done. Oil is low and dirty.
This is just ridiculous and should newer happen. It simply shows lack of attention to customer’s request and lack of transparency.
7/26/2024
Jerry W. VERIFIED CUSTOMER
Matt is a Gem in your service dept. I’m sure you need to give Matt a raise.
7/26/2024
Tim W. VERIFIED CUSTOMER
Shane was very professional and friendly. He did a great job figuring out what the problem with my car was. I'll definitely bring my car back for all future services because of people like Shane.
7/26/2024
John J. VERIFIED CUSTOMER
Everything went great and was done sooner than expected. Great service as always!
7/26/2024
Roger B. VERIFIED CUSTOMER
In on time and done 45 min it’s always been one hour to hour and half Mikey gets five stars from me
Thank you
Roger B
7/26/2024
Bonnie W. VERIFIED CUSTOMER
Michael Estrada was very kind and extremely helpful! Thank you
7/25/2024
Cheryl B. VERIFIED CUSTOMER
Absolutely very wonderful and helpful service department and managers at HONDA in coon Rapids . I absolutely Very much appreciate them all, And thank them for all their help and kindness..
7/25/2024
Keith B. VERIFIED CUSTOMER
Service good after contacting them in person. Left three messages the previous Monday with no response or returned call.
Think he is new to Honda ??
7/25/2024
Jilanne W. VERIFIED CUSTOMER
Never called to let me know my car was done. Appointment was 8:30am Friday didn't get my car until Saturday. Was supposed to wash interior and exterior. Inside didn't get done.
7/24/2024
Debra R. VERIFIED CUSTOMER
Mikey was very helpful and knowledgeable. He answered my questions and was very nice to work with!
7/24/2024
Carol R. VERIFIED CUSTOMER
Very nice, explained what I needed done to my car.
7/24/2024
Armin D. VERIFIED CUSTOMER
Amazing service Michael is very helpful and easy going. I recommend him to anyone
7/24/2024
Brian S. VERIFIED CUSTOMER
Nice smooth service. In and out with no issue and very friendly
7/24/2024
David F. VERIFIED CUSTOMER
Matt did a great job communicating with me and explaining what was done with the troubleshooting and repair.
7/24/2024
Sharon A. VERIFIED CUSTOMER
Matt was great. The only thing wrong was that it smelled like someone who drove my car had really bad gas. I’d appreciate if they would not fart in my car.