Mathew was very helpful , knowledgeable, and patient through the process.
11/5/2024
Luann C. VERIFIED CUSTOMER
Michael was very professional and provided me with all of the pertinent information regarding my issue and insured that I was satisfied with the work that was completed.
11/5/2024
Thespo H. VERIFIED CUSTOMER
When I come to Honda I am so happy to see everyone you’re like a special friends ,and I am glad I got to know you .Thank you for your wonderful work and kindness.Stay safe your friend Thespo H
11/5/2024
Charles H. VERIFIED CUSTOMER
Matt was excellent! He was very professional and personable and treated me with respect. He was very good and comfortable to work with, also. The service was done in a very timely manner. I’m very happy with the how the whole process took place. Thank you! Chuck Hennen, Morris, Mn.
11/5/2024
Sonja S. VERIFIED CUSTOMER
Matthew Wirig did awesome with my 2014 Ford Taurus again. My battery just didnt seem right even after getting a part fixed about 2 weeks ago. He got a deal with it since it was only 1 yr old and also got me 4 new tires that were needed.
11/5/2024
Hailey W. VERIFIED CUSTOMER
The Rapids Honda team always does a great job. Friendly and thorough, I drive out of my way for their service.
11/5/2024
Gina A. VERIFIED CUSTOMER
Drew went above and beyond to help me and explain things to me. Very satisfied with my visit.
11/4/2024
Amy T. VERIFIED CUSTOMER
Shawn was welcoming and communicated everything clearly. I will return if service is needed.
11/4/2024
Sheila M. VERIFIED CUSTOMER
Prompt service!
11/3/2024
Helen B. VERIFIED CUSTOMER
Great service super gas
11/3/2024
Mohamed A. VERIFIED CUSTOMER
The technical when he was loose the screws of the wheels he broke one of the screws and then told me if you want to fix it must pay 700$ I told him that’s not my fault and I told him to change just change the broken one he told me that’s not possible so I complained for the bad service to manager and then he solved it by changed the broken screw but that took more than 3 hours, that’s very bad experience I won’t never go to this place again actually the worst experience ever
11/3/2024
Jama R. VERIFIED CUSTOMER
nice service
11/2/2024
Joshua R. VERIFIED CUSTOMER
The service advisor was extremely kind and courteous.
The only knock I have is that 5 minutes after leaving the dealership my tire pressure low came on. After pulling over to check I found that the pressure was reading 30 psi on 3/4 tires with the 4th reading 25. As the vehicle had been driven a short bit this doesn't seem like typical cold weather = tire pressure, but the inspection sheet said the tires were inflated to 35. Which implies my tires were either not checked, faulty equipment on the technician's side, or all of my tires simultaneously lost several psi with one losing 10 psi despite having driven which should have caused a higher reading.
11/2/2024
Scott E. VERIFIED CUSTOMER
I had an apptmnt to drop off my vehicle at 4pm. I dropped off before 4pm and received a message from dealership that I had missed my appointment.
I immediately called and was told that this was a common issue with the internal system that was a mistake.
If this is a common problem, a problem they are aware of, then why hasn’t it been resolved? I was alarmed, being told I had missed my appointment and it was an error. Pls correct this matter.
Ultimately, my vehicle was serviced properly.
Thank you.
11/2/2024
Catherin J. VERIFIED CUSTOMER
Blong was great, very communicative & responsive. The headlight restoration is wonderful!
11/2/2024
Kathy P. VERIFIED CUSTOMER
No appraisal needed,
11/2/2024
Brenda P. VERIFIED CUSTOMER
I came in early for my appt and Shawn worked me right in. Great service
11/2/2024
Pema T. VERIFIED CUSTOMER
Everything went well as said
11/2/2024
Michelle P. VERIFIED CUSTOMER
We’ve been to honda dealerships when we lived in Tampa and Green Bay. Chad provided the best service…professional and understanding when thr oil change took longer than expected. I’m a pastor who needed to meet with a funeral family. He quickly arranged for a rental (Pilot…we own a ‘24 Pilot) and made sure the other improvements ($2k total) were done right away the next morning. Chad should receive a special cash bonus for his good work…the best we have experienced.
11/1/2024
Daniel L. VERIFIED CUSTOMER
Mikey was nothing but extremely helpful with my issues, I’ve worked with him before and always have a great experience! I wish all the service advisors were like Mikey, super friendly and willing to explain everything about anything! 10/10 would be back because of him!