Roseville Toyota Auto Repair Service

Repairs that are needed were thoroughly explained with no pressure to complete now. Very pleased with the service. The Complimentary Lucy ride was appreciated.

Sufficient, friendly even though he was super busy he kept a smile on his face and quickly assisted me.

I appreciate all that was done. My only disappointment that I had was when I got my car back it had oil finger prints on it.

Great experience!

I only bring my car in when Adam is working. He is great and take great care of my Toyota’s.

I have to say that Steve gave me the best customer service I have ever had.He went above and beyond the call of duty, I also wanted to say that he didn’t force any of the repairs that needed to be done. But he did say that I should take care of them one at a time.

You guys are the best.

Austin was very helpful & nice this morning, thank you

It’s always a good experience at Toyato

Thank you, Flora Nishikawa

Professional service from both Paul and Lacey were great !!!

Great job! Thanks!

Everything went great

I have worked with Sean on a few occasions at Toyota Roseville. His customer service has always been great, very informative and he has always kept us up to date on the service that’s been performed on our vehicles there no guessing about what’s going on. Most of all he’s consistent.

Paul is always very responsive and helpful.

My service representative was Josh. We purchase a used corolla and it had a new front bumper that needed to be painted. The stereo also didn’t work and there was a crack and pits in windshield. We were assured we would be called back to get these items fixed. About 2 weeks later; I called got an appt on Tues 9/24. By Weds am Josh called and said everything was done except the radio. They needed to send it off for repairs. I also verified the windshield was replaced. Josh said “yes I got that new windshield for you Which was odd and our salesperson said they would put in a new radio. I picked it up that morning; with a huge whole in the dashboard, and was told not to lose the screws or the front plate! I told them they should keep it until it was done; but that was not an option. Upon driving off the lot, I noticed it wasn’t washed and the windshield was not replaced. Apparently we need to bring it back for the radio, so I questioned if the window would be replaced then? Josh said he was looking at someone else’s who’s windshield was replaced; but mine was not!!! When I got the car home; I noticed the bumper wasn’t installed back on correctly as the right top bumper wasn’t attached to the frame. Again I contacted Josh. He explained to me that they didn’t remove the bumper to paint it? They painted it on the car to match it? Then I noticed if that was the case why were the dings in the hood fixed as promised by the sales team too. I feel like I’m being duped by Josh. I hope to get my radio soon, as my car looks a little ghetto with the entire dash and radio removed. Thank you. MaryEllen Hall

Adam Kucharek help me with the highest quality.

Cory was very communicative and helpful throughout the process. Well done.

She is a very nice lady! Very helpful

I like Jim he is very friendly which I like. Very professional.