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Real Reviews from VERIFIED CUSTOMERS
Henry P. VERIFIED CUSTOMER
Michael is an excellent tech. Knowledgeable and thorough. Recommended
12/1/2019
Kyle R. VERIFIED CUSTOMER
Alex, Nick Cole I was really impressed with everyone's help although I still have to come back to trouble shot with Nick and Alex it was the best delership I have experience I have had. Great team great team work and I'm happy to be working with you guys! Alex went over above and beyond as well as Nick and Cole you guys have definitely earned my trust long term and can't tell you enough how much I appreciate Alex's help and Roseville Toyota!
12/1/2019
Clarissa C. VERIFIED CUSTOMER
I won’t be returning back to Roseville Toyota for service after today.
12/1/2019
Daisy D. VERIFIED CUSTOMER
The guy that checked me in made me feel like I was important. He checked me in right away. I really appreciated it. Thank you!
12/1/2019
Kym B. VERIFIED CUSTOMER
My Service Advisor, Payton, was fantastic as always. Thank you!
12/1/2019
Hans B. VERIFIED CUSTOMER
Jim Stockman is outstanding He is the best Very helpful Customer oriented
12/1/2019
Michael M. VERIFIED CUSTOMER
Outstanding service
11/30/2019
Shahzad T. VERIFIED CUSTOMER
Your price is to high for service I have to look different macnich now
11/30/2019
Thomas H. VERIFIED CUSTOMER
Hate RT service employees actions
11/30/2019
Arthur P. VERIFIED CUSTOMER
ThAnk you” good jobl
11/30/2019
David J. VERIFIED CUSTOMER
Conor did a great job of explaining and being efficient with my time and getting my truck back on the road.
11/30/2019
Christian C. VERIFIED CUSTOMER
Kyle was awesome. I appreciate his excellent customer service and made me feel comfortable. Honestly a true professional
11/30/2019
Elizabeth F. VERIFIED CUSTOMER
Jim is always very courteous and helpful with the care and servicing of my RAV4.
11/30/2019
Lu M. VERIFIED CUSTOMER
Great job Conor was very helpful
11/30/2019
Gail P. VERIFIED CUSTOMER
Jim provided good information on steps to deal with rough idle. He researched repair history. I really appreciate his guidance and care for me as a customer.
11/30/2019
Surinder G. VERIFIED CUSTOMER
Paul was great, he explained me the problem and told me that they r going to fix it.it was done in very timely manner and professionally. Thank so much for helping me out.
11/30/2019
Michele S. VERIFIED CUSTOMER
Thank you for changing my tires out and taking my car to make sure it’s safe to drive
11/30/2019
Barbara Y. VERIFIED CUSTOMER
Molly was excellent.
11/30/2019
Paul C. VERIFIED CUSTOMER
I spent over $1000 and didn’t get a car wash or get interior vacuumed. I deliberately asked also and was told I would get one. Also I was told the tire light was on and I asked to fill each tire to see if it would go away. If it didn’t I was supposed to be told so I could decide on getting the sensor looked at further. That didn’t happen and I drove away with an unclean car and the tire light on not knowing if it’s the sensor of if the tires were ever filled with air. I was also told when I called this morning that a service advisor would call me back. I didn’t hear from anyone so I called again 2.5 hours later. Again I was told someone would call me. Nobody did. Instead I got a text that my car was completed. As stated previously it wasn’t. Very unprofessional on several fronts. I don’t blame Corry my original service advisor because he communicated well the day I brought it in and I knew he would be off today. But the lack of communication and follow thru from others was not good at all. First time taking my car in to Roseville Toyota since I just moved from downtown sac and used to go to maita. I hope this isn’t normal. And I would like some feedback from all of this.
11/30/2019
John B. VERIFIED CUSTOMER
Previously Reported.
11/30/2019