The only problem I have is why I had to replace the front brakes with less than 2500 miles on the vehicle.
6/12/2020
Brian H. VERIFIED CUSTOMER
Molly was professional and provided me with all of the details of my service without having to ask.
6/12/2020
Lori R. VERIFIED CUSTOMER
Shane was great.
6/12/2020
Alice R. VERIFIED CUSTOMER
I was contacted timely by Toyota for service on my car. I took it in & Mike North helped me. He is the best, very polite, and caring. Told me to grab a FREE cup of coffee while I waited. In no time my car was ready and I was on my way.
Thank you for having great service representatives. Mike North “is the best”. Oh his Co-worker Shane is a really a nice person as well.
Thank you,
Alice R
6/12/2020
Bonnie A. VERIFIED CUSTOMER
There was a screw-up between my cell and service department. I waited o er 2 hours, never heard overhead announcement or message to my phone
6/12/2020
Tynya B. VERIFIED CUSTOMER
Michael was great. My problem with my navigation was not fixed. Someone is supposed to call me back with an update. I spoke with one of your service guys and he could not figure out the problem. Stated he needs to contact Toyota.
6/12/2020
Charles W. VERIFIED CUSTOMER
The Roseville team is great, they always get me thru the service quickly, even without an appointment!
6/12/2020
Richard M. VERIFIED CUSTOMER
Michael rules! (Great customer service!)
6/12/2020
Douglas S. VERIFIED CUSTOMER
Paul was friendly and provided great service. I look forward to working with him again.
6/12/2020
Michael B. VERIFIED CUSTOMER
Cory was great!
6/12/2020
Rachael L. VERIFIED CUSTOMER
He was amazing! I don’t know much about cars, but Payton was very patient and explained things well to me. He was able to answer all of my questions and made today a great experience.
6/12/2020
Keri L. VERIFIED CUSTOMER
Michael was great!
6/12/2020
Jose R. VERIFIED CUSTOMER
Great service and friendly staff
6/12/2020
Catherine M. VERIFIED CUSTOMER
Paul was so very helpful. Excellent service all around.
6/12/2020
Linda K. VERIFIED CUSTOMER
Pleased with my visit yesterday, but I find the constant “Recalls” annoying.
6/12/2020
John S. VERIFIED CUSTOMER
Great service & great staff!!!
6/12/2020
Yuuko F. VERIFIED CUSTOMER
Prompt attention with direct interaction. What was expected was accomplished and clearly explained
6/12/2020
Bonnie S. VERIFIED CUSTOMER
Always a pleasure with the service I receive.
6/12/2020
Victoria B. VERIFIED CUSTOMER
Michael Webster is the best!! Very helpful!!
6/12/2020
Gabby R. VERIFIED CUSTOMER
Everyone I came in contact was super sweet. Alex in specific was very professional and informed me of the process. It was my first time coming in for an oil change-usually go to Jiffy Lube. I had a coupon emailed to me.
However, given my positive experience and timely manner getting it done. I plan to get my oil change again at Toyota.