Roseville Toyota Auto Repair Service

Car was ready in less than 30 min

Expert diagnostics in a short amount of time. Worked with me to resolve my problem. Thank you!

Austin was great. Was having trouble with Lyft coming and she helped out. Also she gave me some advice about future maintain on my car and possibly when I buy another car.

Only the touch driver side handle still doesn’t unlock all the doors. Mike was the nicest person I’ve ever dealt wit at your Service Dept. which was a pleasant surprise under these trying times. The crew outside also were very nice too And as long as I do not have to get a service manage involved as I have had to do in the past that is a good thing because The two I have dealt with in the past - let’s just say I was not happy with their support, they quoted me a price in the spot ok And ordered the part - then I came back to have it installed so I say for 3 hrs waiting o ly to be told the car was ready but the bill was $ 0 I knew That wasn’t correct so I asked to speak to the service Mgr that quoted The price - he didn’t come to speak to me but sent someone slaw to tell me it was The wrong part! Then I was so angry I left! Totally frustrated swearing I’d be er do back again I finally calmed down and this time another guy who was a service manager spoke to me and said the part and cost to install it would be $600.00! I fail to see how the cost would jump so big but I had no choice and he promised To ensure that he would order and get the correct part - which he did but I still have a bitter taste about dealing with your service dept but I bought my car at your dealership so I co to use to bring the car there for maintenance- since you are the closest and only dealer that I can drive to. Also you need to have chairs not stools available for elderly or hand-i-capped people like me a place to sit to deal with the Employees like Mike - standing for me is hard and I have mentioned this before - also everyone who saw me trying to get in and out Through the doors came to my aid. Sincerely Sandra Y

Awesome service.

Michael was amazing and really is the best dad ever. It is apparent he loves his family as well as his clients. He takes care of everyone the same and makes sure to do it with the utmost integrity and honesty. Thank you for all that you do.

He did a very clean job. Satisfy

Chris and the service he offers is great! This is why I bring my vehicles to Roseville Toyota. And the service in general is very good.

Connor provides excellent customer services and always very courteous.

Very good customer service! Keep it up!

He was friendly and made the process quick as I was on my lunch. I mixed up a coupon on your website and he still applied it to my total.

Austin was very helpful

Excellent customer service.

Friendly and professional.

Austin answered all my questions professionally and on time.

Michael Webster is amazing. He is always thorough, kind and patient when answering all my questions, and I’ve never seen him without a smile on his face. I’m also amazed at the depth and breadth of his knowledge despite whatever issue he is confronted with. Give this guy a raise and don’t let him go!

Conor did a great job. He got me in and out as promised.

Longer wait to finish the service.

Michael north is always a joy to work with I always request him!

There were issues. All of the lights for service are non. I went back in to have the settings changed. After 3 days they are still on. My key fob to my new car was broken and springs popping off, missing button. Went back the next morning and the cover had to be replaced. Found deep scratches non driver wheel rim and small crack on corner of plastic grill. Reported that to Michael North. Waiting for response. He has photos of damage and filed report when my key fob was being fixed. Overall not very satisfied with these issues but Michael was very helpful and professional. Said he would make sure this turns out right. Thank you, Sincerely, Ms. Elizabeth A