The whole process was handled in a very professional manner. One hundred percent excellent service.
12/22/2020
Glenn K. VERIFIED CUSTOMER
Always fast and courteous service.
12/22/2020
Jagdeep S. VERIFIED CUSTOMER
Derek was very helpful in getting service done quickly
12/22/2020
Janelle P. VERIFIED CUSTOMER
Molly was great
12/22/2020
Steve S. VERIFIED CUSTOMER
Ms. Quinonez handled my vehicle requirements quite ably and kept me informed during the entire process. She also handled the loud, boisterous semi-explosion from a not so satisfied customer in the station next door with dignity and aplomb, doing her best to focus on my needs. Ms. Quinonez deserves a medal for coolness under fire.
12/22/2020
Oswaldo P. VERIFIED CUSTOMER
Very satisfied with Chris.
12/22/2020
Hiromi M. VERIFIED CUSTOMER
Cory always do an excellent job! Look up the history abs do what needed no more no less. I trust him 100% with my vehicle
12/21/2020
Michael G. VERIFIED CUSTOMER
I was never notified that the part needed to repair my vehicle was in. I called after 10 days and found that it had come in but I was not contacted.
Kyle has since taken care of things for me.
12/21/2020
Robert A. VERIFIED CUSTOMER
Corey is actually amazing with his customer service and attention to detail. He took a truck that needed help, a customer that was frustrated, and got us both back to completely satisfied! He went out of his way with calls even after closing time to make sure we understood what was going on in the process and that we were taken care of. Thank you!
12/21/2020
Don B. VERIFIED CUSTOMER
Great service
12/21/2020
Teresa S. VERIFIED CUSTOMER
Michael was awesome
12/21/2020
Raquel R. VERIFIED CUSTOMER
Derek was helpful, understanding, and timely to service. Thank you
12/20/2020
Candy-Chris D. VERIFIED CUSTOMER
I submitted by compliments to John in an email through Jessica
12/20/2020
Linda-Robert H. VERIFIED CUSTOMER
Steve was great. My only complaint is not his fault. The tech overfilled all my tires, which caused my air pressure indicator to stay on. I didnt notice until I got home. I had just checked my tires the week before my service so I knew they were at the correct pressure, but thot maybe I had developed a leak. I checked them and all 4 were now at about 42-43psi. My manual says 35psi front and 33psi back, which is what I always follow. So I let out all the extra air in each tire, back down to the correct pressure, and the light finally went out. They should check first before filling the tires. No air was required at all, so it was obvious they didnt even check them first. Have a chat with your techs about proper tire pressure.
12/20/2020
Steven U. VERIFIED CUSTOMER
Good work
12/20/2020
Kimberly A. VERIFIED CUSTOMER
Paul was very thorough and efficient. He answered all of my questions and helped me get back on the road.
12/20/2020
John C. VERIFIED CUSTOMER
Thank you
12/20/2020
Rita P. VERIFIED CUSTOMER
There continues to be NO contact free response to Roseville Toyota. I had to man up, mask up and wait 15 minutes indoors to keep my spot in the line. I had to snag a ride from whomever. I had to drive home in a vehicle who know who was in.
I know you think I’m a freak who is afraid of life. I’m a widow finishing my last chemo treatment in July. A devastated immune system. Not your problem I know. Just venting to a system I don’t think is very concerned. But you got your $300 and the economy is important.
12/20/2020
Alice T. VERIFIED CUSTOMER
As usual, Paul provided great service! Car is running great!
12/20/2020
Daniel C. VERIFIED CUSTOMER
Joselline was very personable and prompt with her service. Great employee!