Cory is phenomenal! He is kind, honest and extremely personable. Frankly speaking, he is one of the main reasons I consistently choose Roseville Toyota for service. Huge thanks to Cory for his consistent, excellent customer service! Warm Regards. LeChé McGill
1/19/2021
Jaaziel H. VERIFIED CUSTOMER
Josh the tech yes. The guy behind the counter not so much
1/19/2021
Mandip B. VERIFIED CUSTOMER
The service advisor did a excellent job and got the car diagnosed and fixed in a very quick timeframe and kept me updated throughout the process.My hat's off to Samuel Vega
1/18/2021
Bill W. VERIFIED CUSTOMER
Thank you.
1/18/2021
Royce C. VERIFIED CUSTOMER
Thank you for your kind consideration and respectful attention.
1/18/2021
Enrico N. VERIFIED CUSTOMER
Cory is a very honest and dependable Service Advisor.
1/18/2021
Lew S. VERIFIED CUSTOMER
I was told on the phone when I made my appointment that it would include a visual brake inspection. It did not. I learned when checking out that I would have had to pay an additional $29.99 to rotate tires and get a brake inspection. I think there was poor communication from the person who took my appointment initially. It’s not a huge deal, but I was not happy about the miscommunication. I’ll just change my own oil next time and check my own brakes while it’s on the lift.
1/18/2021
Sue H. VERIFIED CUSTOMER
Laken went the extra miles to get my car in and serviced as well as showed me the value of suggested repairs. Cory was the winning baton with continued great service of professionalism and a friendly helpful demeanor. Love Roseville Toyota! And If and when Toyota makes a vehicle with an attractive front interior I’d buy a new one. The high rise display is not my style
1/18/2021
Djoanna C. VERIFIED CUSTOMER
I'm satisfiedl
1/17/2021
Salvador S. VERIFIED CUSTOMER
I went to your vehicle work shop to get a scratch out of my car and it's still there after everything
1/17/2021
Filiciano F. VERIFIED CUSTOMER
Kyle is always very friendly and helpful. He lets me know what could be done and if explains my options. I trust his judgment and always ask for him and/or Cory. I would recommend him to anyone asking for a service advisor.
1/17/2021
Charlie M. VERIFIED CUSTOMER
I drive by another Toyota dealership because I trust Conor and know that Conor will take care of me. Conor is fantastic and truly exemplifies what customer service should be.
1/17/2021
Jay B. VERIFIED CUSTOMER
Austin was very polite and helpful.
1/17/2021
Charles B. VERIFIED CUSTOMER
The whole process took 4 months. I was there for 3 hours for a process that should only have taken 1 hour. I looked up the service procedures as well and should not have been charhed for this upsaye at all since my subscription service is good until 8/2021. Not real happy about this after reading this info online including the steps on how it it done directly from Toyota website including USB delivery tool
1/17/2021
Karen R. VERIFIED CUSTOMER
My visit was my mistake. I must have spilled water from a vase onto the front passenger floor, which caused a leak on the floor of the garage. So, it wasn't a mechanical error, but my error.
1/17/2021
Hasmik H. VERIFIED CUSTOMER
Fast and organized
1/17/2021
Mikalai K. VERIFIED CUSTOMER
I have no complaints about Conor's duties. Conor has done everything that depends on him. But I have a lot of complaints about the Toyota Roseville dealership and the car itself, which I did not solve by contacting Toyota Roseville.
1/17/2021
Mike M. VERIFIED CUSTOMER
Derek did a great job I’ll make sure and give him completely satisfied on any further Toyota surveys.
1/17/2021
Mikalai K. VERIFIED CUSTOMER
I have no complaints about Conor's duties. Conor has done everything that depends on him. But I have a lot of complaints about the Toyota Roseville dealership and the car itself, which I did not solve by contacting Toyota Roseville.
1/17/2021
John L. VERIFIED CUSTOMER
Molly was really helpful and very knowledgeable. She deserve a big raise!