Was unable to get answers to questions or receive promised call backs.
2/24/2021
Brandon K. VERIFIED CUSTOMER
Derek is a complete professional and a joy with which to work. I look forward to his assistance in the future in servicing my Rav.
2/24/2021
Christian B. VERIFIED CUSTOMER
Friendly tech support and fairly short wait time. Overall very satisfied.
2/24/2021
Lynne S. VERIFIED CUSTOMER
Awesome service
2/24/2021
Emma V. VERIFIED CUSTOMER
She seems to be very busy yet she seems to be polite on everything. That a good costumer service.
2/24/2021
Thomas P. VERIFIED CUSTOMER
Mr. Vega has a professional demeanor and is knowledgeable about what he does. I felt like I was in good and trusted hands!
2/24/2021
Stephanie A. VERIFIED CUSTOMER
Professional and responsive service
2/24/2021
Dorothy V. VERIFIED CUSTOMER
Well done. Looks great. Thanks for all you hard work team Toyota
2/24/2021
Lillie L. VERIFIED CUSTOMER
Thank you for the expert customer service!
2/24/2021
Roderick R. VERIFIED CUSTOMER
Molly's customer service is excellent. My questions were answered and my vehicle's service was completed within the time-frame committed.
2/24/2021
Michael R. VERIFIED CUSTOMER
Steve was great. Service was perfect. Very satisfying experience as usual at Roseville Toyota
2/24/2021
Anne S. VERIFIED CUSTOMER
Shane is great and takes good care of us and our car!
2/23/2021
Deborah M. VERIFIED CUSTOMER
Your service was very good that’s why I had both the brakes and new tires done instead of going elsewhere. I did have a issue with the Lyft service but that was not the service dept. fault. I preferred the old way you had using your own shuttle.
2/23/2021
Drina B. VERIFIED CUSTOMER
I pulled into a completely empty service drive and waited in my car for about 5 minutes and no one acknowledged me. I got out of my car and looked around at Toyota service people still no greeting. I finally asked some young men who looked like technicians who could help me and they directed me to the Valet station, they were very nice and respectful. Did the valet not see me? Finally a woman comes over who made it seem like I was interrupting her day by being on time for my appointment. We were both outside the car and she asked me for the miles I said around 10K she said it has to be accurate. So I got into the running car and read off the miles to her. If I'm the customer and we are both outside the car shouldn't you get in and get what you need? Why would I have to get back in the car and do your job? It was at this moment I wondered if I could take my service contract to Maita. I have had better customer service at Jiffy Lube. The service writer was pleasant and knowledgable and did an excellent job. The first impression when I pulled in completely sucked.
2/23/2021
John L. VERIFIED CUSTOMER
Great service in and out Michael North always goes the extra mile
2/23/2021
Michael D. VERIFIED CUSTOMER
Michael Webster is completely know his works, understand my situation, very helpful and patience.
2/23/2021
Maria C. VERIFIED CUSTOMER
Met my expectations. I know coming in that it will be a quick fix and I was right. Not like thelast time when I came in for the same issue. Instead of just fixing the tire pressure issue, I was made to believe that I needed my tires replaced. What a way of treating loyal customers at a time when the pandemic is causing a lot of us economic challenges!
2/23/2021
Gregory B. VERIFIED CUSTOMER
Roseville Toyota is my go to place for my auto service needs. Always has been for as long as I can remember.