Mike was awesome, nice guy! Went the extra mile to make sure I was getting the most for a service I paid for. Hang on to people like Mike :)
3/4/2021
Shawna H. VERIFIED CUSTOMER
I always ask to work with Conor. I trust him. He is courteous and honest. No BS.
3/4/2021
Mathew S. VERIFIED CUSTOMER
thanks for helping me decide to use the shield. last time i was in for this repair, i wanted one but the agent sort of talked me out of it. Kyle Schumacher is a great guy.
3/4/2021
Sheri Z. VERIFIED CUSTOMER
I think Michael did a great job checking me in and keeping me updated about my car. When I went back to the dealership to pick it up, he was away from his desk. I checked in with another service writer who, even though I wasn’t her immediate customer, took care of me herself. Very impressive teamwork!! Then again, in the almost 7 years I have been going to Roseville Toyota, the service has always been excellent!!! Thank you!
3/4/2021
Annette J. VERIFIED CUSTOMER
Great custom service, I was quoted a time & told there were beverages available complimentary. Meredith was friendly & made me feel at ease about my car being serviced. When service was finished I received a text, Meredith explained what had been done. It was a pleasure having Meredith as my service writer today.
3/4/2021
Max M. VERIFIED CUSTOMER
Meredith was so nice and helpful! She was able to answer all the questions I had for her and she made sure my service went smooth. Overall outstanding customer service! I Will definitely be requesting Meredith for my cars next service!
3/4/2021
Doughlas H. VERIFIED CUSTOMER
Alexander was very nice, prompt, and went threw all the details and concerns we had about our vehicle with a very professional manner. We were very satisfied.
3/4/2021
James R. VERIFIED CUSTOMER
She was awesome to work with.
3/4/2021
Gary W. VERIFIED CUSTOMER
The issue with my 2021 4Runner running boards has not been resolved yet. I am hoping some solution will happen soon.
3/4/2021
Abdul H. VERIFIED CUSTOMER
She did excellent customer service thank you
3/4/2021
Ronald R. VERIFIED CUSTOMER
Austin was great to work with. Very helpful in explaining details of our service.
3/4/2021
Kenneth H. VERIFIED CUSTOMER
Thanks will be back.
3/4/2021
Ruth E. VERIFIED CUSTOMER
I won’t take my car anywhere else for service.
3/4/2021
John W. VERIFIED CUSTOMER
Conor was very polite, friendly and professional. The other customer service gentleman that we started with was equally friendly and proficient! Sorry I forgot his name. We were treated with great care. My husband is disabled and I, his wife Gay did all the arrangements. I never felt talked down to. The gentleman that brought us back the car graciously put the wheelchair back in the care for me. Greatly appreciated the help. I’ll be back! Thanks.
3/4/2021
Ritu M. VERIFIED CUSTOMER
Very satisfied with the whole experience
3/4/2021
Linda T. VERIFIED CUSTOMER
Excellent
3/4/2021
Aaron B. VERIFIED CUSTOMER
Great guy always takes good care of me!!
3/4/2021
Kevin W. VERIFIED CUSTOMER
Mr, Lindsey was very attentive and professional. Gave me all the information I needed and also let me know about parts for an upcoming recall.