After 16 years of buying and serving vehicles with Roseville Toyota, you have lost me as a loyal customer as of today.
Sherri J
9/18/2021
James S. VERIFIED CUSTOMER
Chris did a great job
9/18/2021
Matthew B. VERIFIED CUSTOMER
Quick service and thorough review of services provided. Great job!
9/18/2021
Dennis B. VERIFIED CUSTOMER
Thanks for the service and will do it again.
9/17/2021
Steve H. VERIFIED CUSTOMER
Michael was great! What I am dissatisfied with is that I had to call 4 different times to get this recall done! Each time I was told I had to wait for parts to come and they would call me back to schedule service when parts arrived.
I talked to Michael in August and he was the first person to assure me parts would arrive, but still no call. I called 2 weeks later and they again gave me the runaround of having to order parts.
Then I got a call saying the VIN they used was wrong so that's why it was delayed.
Michael got wind of this and apologized for the confusion, said my parts were already in and already scheduled me.
Michael is great! Everyone else at your parts and service departments seem to be freaking clueless. A safety recall should not take 5 months to get done!
9/17/2021
Craig S. VERIFIED CUSTOMER
Conor was very helpful!
9/17/2021
Jeffrey D. VERIFIED CUSTOMER
Great service. Thank you.
9/17/2021
Carolyn H. VERIFIED CUSTOMER
My advisor was so thorough and the job was completed so quickly
9/17/2021
Laurie P. VERIFIED CUSTOMER
Very good, prompt accurate service with a smile and courtesy. Much appreciated!
9/17/2021
Janice S. VERIFIED CUSTOMER
Good job and dependable work. Thank you
9/17/2021
Sherrill D. VERIFIED CUSTOMER
We needed our Venza so Alex pushed it thru as did the outside service crew..... THANK YOU
9/17/2021
Andy T. VERIFIED CUSTOMER
Problems were solved in a timely manner
9/17/2021
Carrie O. VERIFIED CUSTOMER
Thank you. Everything looks great so far.
9/17/2021
Jerry V. VERIFIED CUSTOMER
Service was good, however my air filters needed to be replaced but no one recommended it. I see it on the invoice when I got home.
9/17/2021
Paul L. VERIFIED CUSTOMER
Great service!!! Thank you.
---Paul L
9/17/2021
Roxianne H. VERIFIED CUSTOMER
What a great experience, Shane was very informative and kept me up on time with my camry. Will definitely return to Roseville Toyota again.
9/17/2021
Felicia J. VERIFIED CUSTOMER
Shane is a great service advisor
9/17/2021
Awilda D. VERIFIED CUSTOMER
I was satisfy. I’m very concerned about the recall in my car and no part yet to fix the problem. I’m driving my car hesitantly not knowing if it will stahl and it can cause an accident. Alex Lindsey checked on it and was told they don’t have the replacement part for. Maybe before the year is over. I’m very upset about it. I hope this problem can be solve soon. Thank you.
9/17/2021
Dianne A. VERIFIED CUSTOMER
Car now has a problem, a very bad rattle, that it did not have when I brought car in. I made appt and drove car back but since you dont have enough rental cars I had to drive home and drive back (third time) tomorrow. I dont live close and this is a great hassle for me.