Everyone that I interacted with at Roseville Toyota were wonderful! The quality of work was excellent and everyone was so nice, helpful, friendly and professional. Mr. Chris Martinez was my service manager, and I couldn’t be more happy! I look forward to having my future service done at Roseville Toyota!
Regards, John S
9/21/2021
Paulette B. VERIFIED CUSTOMER
This is the first time I have had Shane be my service advisor.He was very professional and listened to my concerns, very much appreciated
9/21/2021
Saher B. VERIFIED CUSTOMER
Thank you
Great service
9/21/2021
Debbie B. VERIFIED CUSTOMER
I brought in my car for a repair and would have to wait 2 days for a part and the repair was expensive. So I ended up paying 175 for them to tell me how expensive the repair would be. the condition of my vehicle was different when I left than when I brought it in. Not for the better. The explanation was “they must have hit a bump when driving it into the repair dock. Went to another repair shop and the repair was less than 1/2 the cost. And the part was available locally.
9/21/2021
Vadim C. VERIFIED CUSTOMER
I like Roseville Toyota services
9/21/2021
Tara H. VERIFIED CUSTOMER
Paul always goes above and beyond. I request him as my primary go to guy fior all my services. He is a pleasure to work with!
9/21/2021
Michelle D. VERIFIED CUSTOMER
Molly was friendly and prompt will all information and services provided.
9/21/2021
Ed W. VERIFIED CUSTOMER
Cory was very friendly and easy to work with. He seemed to be very knowledgeable. Great job Cory!!!!!!
9/21/2021
Kim O. VERIFIED CUSTOMER
Great customer service!
9/21/2021
Betsy M. VERIFIED CUSTOMER
The service advisor I had was excellent. I think there needs to be more supervision on Sundays. There were three employees talking about someone getting drunk while I was at the service desk. Not professional. The service took almost two hours instead of one hour. I had a 7:30 am appointment and was on time. Once again, the service advisor that took care of me was professional and excellent.
9/21/2021
Sue B. VERIFIED CUSTOMER
My car was serviced in the predicted time. The dealership is clean, attractive, and everyone is friendly and helpful. The free Peet’s coffee is a plus and I even found a birthday present for a friend.
9/21/2021
Robert B. VERIFIED CUSTOMER
I give the service department a 7 out of 10 my previous service Rep before Samuel was not accurate regarding the performance of my 2013 Fj & had I gone through with removal of a after market harness it could of cost me nearly 300$ of which I couldn’t afford.
9/21/2021
Dawn C. VERIFIED CUSTOMER
Excellent and expedient service! 5 stars
9/21/2021
Joe M. VERIFIED CUSTOMER
All good. Thank you
9/21/2021
Ronnie D. VERIFIED CUSTOMER
Long time for service, but overall good environment, and very good customer service.....
9/21/2021
Jon B. VERIFIED CUSTOMER
Very good service and recommendations for next service.
9/21/2021
Marylo S. VERIFIED CUSTOMER
Satisfied with your good service keep it up!
9/21/2021
Rene G. VERIFIED CUSTOMER
Good service thank you
9/21/2021
David L. VERIFIED CUSTOMER
I’m sure the service was excellent. Everything was checked well.
Only question is that the rear brake pads were not changed at the same time of the front pads
After 45000 miles. Maybe the rear hardly wear.
Please send me an explanation. I should have asked at checkout.
Otherwise the service was fine.