Molly served quickly and professionally. Polite attitude towards the client.
9/23/2021
Adrienne L. VERIFIED CUSTOMER
Friendly Efficient
9/23/2021
Stanley-Deborah B. VERIFIED CUSTOMER
Wonderful customer service. A great asset to Toyota!
9/23/2021
Pardeep K. VERIFIED CUSTOMER
Thanku the men was really good
9/23/2021
Maureen D. VERIFIED CUSTOMER
Excellent customer service.
9/23/2021
Andrew N. VERIFIED CUSTOMER
Very fast and friendly. Just wish the car wash was available
9/23/2021
Stanley-Beatriz H. VERIFIED CUSTOMER
Honest, goodwill and well mannered young man. Strived to keep me satisfied.
9/23/2021
Eric D. VERIFIED CUSTOMER
Excellent customer service experience with Shane , my only comment would be the cost of servicing my Tundra is a little too expensive, it used to a little bit more affordable, maybe to offset the cost would be a free rental car or some kind of customer loyalty program that would be redeemable for oil changes and other vehicle maintenance services . I am loyal Toyota owner so that should count towards more affordable prices.
9/23/2021
Susana C. VERIFIED CUSTOMER
She's is polite and nice with me, and she knows I need my vehicle asap and she did...thanks
9/23/2021
John W. VERIFIED CUSTOMER
He was very thorough and helpful
9/23/2021
Jose H. VERIFIED CUSTOMER
Awesome service!
9/23/2021
Jeanne H. VERIFIED CUSTOMER
Excellent service,very polite
9/22/2021
Eric K. VERIFIED CUSTOMER
My service advisor was great - no issues. He was very helpful. But just a minor suggestion: when I came to pick up, everyone had gone to lunch at the same time so there was no one available to help. One poor guy (who was great) was trying to service everyone at once. I would suggest staggering breaks. Also, I wanted to get a free brake inspection but that was not covered. I would suggest doing free brake inspections as it is a revenue opportunity if brakes are needed. I will now do it myself, but it it needs brakes I may go somewhere else. But the professionalism of everyone was great.
9/22/2021
Maiser K. VERIFIED CUSTOMER
When I called to make an appointment to get the two recalls taken care of, I was told that you had all the necessary parts to do the repair. However, it turned out that you didn’t not have all the parts and now I need to make a second trip to get the repairs done! Also, the service manager was direct, abrupt and not friendly as I was trying to explain to him issues related to the car.
9/22/2021
Kristine &. VERIFIED CUSTOMER
He was very professional and I appreciate him as a service advisor
9/22/2021
Jackie-Selina C. VERIFIED CUSTOMER
Well done
9/22/2021
Evon L. VERIFIED CUSTOMER
I’m always pleased with the service I received at Roseville Toyota. I’ve been a customer for 21 years. I never take my Avalon any other place. My service manager Chris Martinez explains in detail what is needed. I feel confident I’m being serviced properly.
9/22/2021
Margo K. VERIFIED CUSTOMER
Service with Chris is always the best , that’s why I always schedule my car
with him. Thank you