I didn’t work directly with andres. I worked with jonah and he was awesome. I left a google review.
8/17/2021
John L. VERIFIED CUSTOMER
It was a very good experience. I mentioned that one of my sensors in front tire kept showing light on. The technician said he set all four sensors and they were good readings. My tires were rotated and now the reading light shows a back tire and also the light stays on. No leaks,no escaping air and so I was told not wrong but do not understand the light situation still on. The service was fantastic and I have always go to Jim Burke with my Ford's.
8/17/2021
MICHAEL M. VERIFIED CUSTOMER
Thank you! Hector Arreola was phenomenal once again. This was the 2nd truck we purchased with his help. He made both deal perfectly painless. One thing that stood out the most was the fact that we were already in the process of signing when another bank came through with a better rate and they helped us save even more money. Thank you everyone!!
8/17/2021
George N. VERIFIED CUSTOMER
Great and Friendly service
8/16/2021
Heather D. VERIFIED CUSTOMER
Kaycee kept me in the loop about my car. She really helped by delivering prompt answers to my questions and keeping the line of contact open. She was awesome to work with!
8/14/2021
Geoffrey H. VERIFIED CUSTOMER
Misty was terrific. She honored my appointment and the service was done in a little less than an hour!! Thank you for an awesome job!
8/13/2021
David F. VERIFIED CUSTOMER
Andres Vanegas was professional,polite, friendly respectful in his dealings with customers.
8/13/2021
Daniel M. VERIFIED CUSTOMER
Gabriel was a big help. It took a long time to get Ford to approve the warranty replacement but it got done and my truck is fixed. Gabriel kept me informed all of the way.
8/12/2021
Charlotte G. VERIFIED CUSTOMER
Misty always comes through for me. I was thrilled when my car was moved to Quick Lane after being towed to Jim Burke Ford on Saturday. Earliest date for JBF was August 27th. That’s crazy! Quicklane got it done today- Wednesday! So thankful!
8/12/2021
Jason G. VERIFIED CUSTOMER
She was very helpful and friendly. Great costumer service
8/10/2021
Tyson S. VERIFIED CUSTOMER
NA
8/10/2021
JOHN Y. VERIFIED CUSTOMER
Thank you
8/10/2021
SAMUEL G. VERIFIED CUSTOMER
Misty Carrillo is very professional! Wonderful public skills and very knowledgeable when it comes to my vehicles. Thank you!!
8/9/2021
Madelene B. VERIFIED CUSTOMER
I hate you guys so much that I sold my car so that I won’t have to deal with you anymore
8/9/2021
David W. VERIFIED CUSTOMER
Given the unexpected breakdown of our truck while we were traveling with our 3 Sheppards being Abbey to sit with them in the waiting area was real customer service. Especially since it was 104 outside!
8/8/2021
Erin T. VERIFIED CUSTOMER
Kaycee kept me up to speed on when the parts for my repair would arrive and was quick to respond to questions.
8/7/2021
THURMAN V. VERIFIED CUSTOMER
I was pleased that I was in and out in about one hour The needs identified by the service wrre explained clearly. A 5 to you staff
8/6/2021
Emily S. VERIFIED CUSTOMER
Yessenia was very helpful. Provided me with various options and answered my questions thoroughly and honestly.