I appreciate the detail that Matt and your service staff offer. Even though I wasn’t expecting the back brakes to be worn at 1.5 year’s of use, I am grateful that a thorough inspection found the problem, and the brakes could be replaced the same day.
3/5/2020
Alfonso V. VERIFIED CUSTOMER
El servicio de esta Agencia Ford no me ha dejado satisfecho porque no prestaron atención a mi como cliente dejando la unidan sucia en 2 ocaciones y el dia 03/04/2020 me entregaron la pickup Ford f150 con un problema el cual no tenia antes de llevarla a la Agencia de Ford el problema es que tiembla se forza y hace un rruido extraño para tomar belocidad este es mi #de cell para contactarme ****-****-xxxx Alfonso V
3/5/2020
Kenneth B. VERIFIED CUSTOMER
Thanks
3/5/2020
Michelle F. VERIFIED CUSTOMER
Thank you!
3/4/2020
Denise B. VERIFIED CUSTOMER
professional and friendly staff
3/3/2020
Alicia L. VERIFIED CUSTOMER
Very efficient and my car was finished earlier than anticipated. Great customer service.
3/3/2020
Franki-Lin W. VERIFIED CUSTOMER
Brandon was very polite and worked hard to make sure I was satisfied. He even called me when he noticed I left my phone charger behind. His conscientiousness was appreciated.
3/3/2020
Patrick C. VERIFIED CUSTOMER
A job well done —-just a long day!
3/3/2020
Sarah S. VERIFIED CUSTOMER
Matthew is always a pleasure to work with! He & the techs went above & beyond to diagnose my heater problem. A simple cabin filter change seems to have done the trick. Thanks so much!!
3/3/2020
Loren R. VERIFIED CUSTOMER
Always great service !
3/1/2020
Delores O. VERIFIED CUSTOMER
I needed a ride from my work to pick up my car. They called for an Uber but they did not show up. I had to call the dealership 3 times. They called for a second Uber. It took them 30 minutes to pick me up and I was on my lunch hour standing outside in the heat waiting.
3/1/2020
Jessie W. VERIFIED CUSTOMER
MATTHEW , us a Very friendly, service desk, staff
3/1/2020
Dennis R. VERIFIED CUSTOMER
Everyone went the extra mile to take care of our car today. Thank you all so much
2/29/2020
CONRAD S. VERIFIED CUSTOMER
Thank you for the excellent service you provided us when our vehicle broke down. We appreciate getting our car repaired so fast.
2/29/2020
Jessica D. VERIFIED CUSTOMER
She was so very helpful in setting me up a appointment to come back since it was lunch time starting and going to be 4 hours until I could get seen. Even went as far as opening the door as I was leaving both times to help me with my stroller and other child.
2/28/2020
Janet U. VERIFIED CUSTOMER
Brandon is an ideal customer service provider. He's competent, congenial, and professional. I am alway satisfied with his honesty and integrity when helping me with mystery service.
2/28/2020
Karen M. VERIFIED CUSTOMER
Overall it was good
2/27/2020
VICTOR P. VERIFIED CUSTOMER
Have your techs double check everything something was unplugged on my filters
2/26/2020
Pamela R. VERIFIED CUSTOMER
I called kacey on Feb 24 , at 7:00 am but got her voicemail. I left a message due to the fact my cars left driver handle would not close. She called me back immediately and I got the car in . I love the service Ford has. I have a relationship with this Awsome employee. I love that she has been there for years and I know if I have a problem I can call her. Definitely makes for a great experience.