I don’t understand making an appointment and having to wait over 2 hours just to find out what’s wrong with your tire and then another 45 minutes to fix. Why bother making an appointment, I could have just drove up and been seen in less or the same amount of time. Sometimes you guys are great at getting things done efficiently and sometimes not so much
12/1/2024
Gilda V. VERIFIED CUSTOMER
Thanh, as always, very accommodating, explains well what service my car needs, and how much it will cost me before proceeding with the service.
12/1/2024
Yolanda T. VERIFIED CUSTOMER
I always appreciate Trevor’s help. He is very kind.
Regarding the service, my car is running much better. I could tell the difference as soon as I started the car.
Thank you.
12/1/2024
Joram N. VERIFIED CUSTOMER
The service was very professional and the experience was very good thank you very much
12/1/2024
Amelia S. VERIFIED CUSTOMER
Excellent service. Leo was excellent! Thank you!
12/1/2024
Rosemary D. VERIFIED CUSTOMER
I had a great service
12/1/2024
Dean L. VERIFIED CUSTOMER
Aron is very nice and helpful. Thank you.
11/30/2024
Sokhen E. VERIFIED CUSTOMER
Very fast customer service.
11/30/2024
Anthony M. VERIFIED CUSTOMER
Great customer service
11/30/2024
Miguel S. VERIFIED CUSTOMER
Happy holidays!! :)
11/30/2024
Viveca C. VERIFIED CUSTOMER
Trevor Rodriguez is the Perfect Example of Superior Customer Service! Thank you for having a Team Member like Trevor who has a Genuine Concern for the neesd of the Customer and Delivers Service with Professionalism and Kindness. It is such a Pleasure to know that you will be valued as a Customer by a Team Member, such as Trevor, who understands Core Values of Cerritos Honda.
Thank you,
Viveca C
11/30/2024
Elizabeth C. VERIFIED CUSTOMER
He was extremely thorough about the details of my car. Will definitely be returning
Great experience
11/30/2024
Douglas W. VERIFIED CUSTOMER
Absolutely horrible service until Jonathan and Christine got involved. This whole fuel pump recall situation was an extremely poor reflection on Honda and Norm Reeves Superstore in particular….
11/30/2024
Daniela G. VERIFIED CUSTOMER
Having to wait 4 hours to get an oil change was absurd.
11/30/2024
Valeria A. VERIFIED CUSTOMER
Overall great service.
11/30/2024
James W. VERIFIED CUSTOMER
Everything went well and the work was done quicker than expected
11/30/2024
Javier A. VERIFIED CUSTOMER
Thank you very much you always for your help
11/30/2024
Brandi N. VERIFIED CUSTOMER
Thank you for your service. I appreciate all your help, kindness and effectiveness during this time. I am completely grateful!