Thanks Ruben! He was informative and professional.
6/27/2025
Edna I. VERIFIED CUSTOMER
good job
6/27/2025
Sano C. VERIFIED CUSTOMER
I’m very satisfied with the services provided my Mr. Miguel Cabrera. He is very accommodating, considerate, knowledgeable and highly recommendable.
6/26/2025
Sherita C. VERIFIED CUSTOMER
Michael Vasquez always takes great care of my car. He is courteous and respectful. He is a great asset to your company.
6/26/2025
Jerry C. VERIFIED CUSTOMER
George provided excellent service and was open and honest about the services my accord needed.
6/26/2025
Steven B. VERIFIED CUSTOMER
Jonathan stepped up when an issue came up while our advisor,Leo Jada day off.
6/26/2025
Suresh Raj. VERIFIED CUSTOMER
Very knowledgeable and patiently explained my basic queries as this was my first service with Honda
6/26/2025
Barbara R. VERIFIED CUSTOMER
Great service!
6/26/2025
Laticha L. VERIFIED CUSTOMER
Trevor was a good customer service rep any time I come into Honda I ask for him because he always make sure he take care of me and make sure my car is being taking care I will give him 10!stars
6/26/2025
Rodolfo C. VERIFIED CUSTOMER
Mike was fast and efficient and very helpful.
6/26/2025
Rachelle C. VERIFIED CUSTOMER
The car makes a terrible squeak noise when we brake in reverse!!!is been doing since day one and still not resolved
6/26/2025
Ryan P. VERIFIED CUSTOMER
Fast and efficient!
6/26/2025
Gilbert V. VERIFIED CUSTOMER
As a lifelong Honda customer,I’m completely shocked and dismayed that the service department let my daughter drive away without fixing her car . Imagine my confusion when it was suggested I am responsible for a $190 “first” diagnostic fee after having been encouraged to purchase a $2500.00 extended service contract at point of sale. It was afterwards suggested that I pay an additional $688 for further diagnostic testing, without any confirmation the work would be covered. What exactly is the point of the extended warranty?
My vehicle has not been repaired and I have lost faith in the integrity of the dealership.
6/26/2025
Emma P. VERIFIED CUSTOMER
Car was serviced quickly.
6/26/2025
Patricia S. VERIFIED CUSTOMER
Michael Barr’s customer service personality focused on me, the customer. He made eye contact with me and made me feel he was interested why I was bringing my car in. Michael is friendly assuring me that they would identify the problem.
I brought my car in last week for a system update. Michael was my service advisor and I liked his customer service personality.
I would recommend him to others who need to take their car to Norm Reeves Cerritos.
6/26/2025
Noel I. VERIFIED CUSTOMER
We had a great experience with Oscar as our advisor
6/26/2025
Diego S. VERIFIED CUSTOMER
Miguel did a great job answering my questions.
6/26/2025
John O. VERIFIED CUSTOMER
Miguel is always courteous, knowledgeable, and professional. He is an asset to your staff.
6/26/2025
Maria R. VERIFIED CUSTOMER
No comment
6/26/2025
Melissa I. VERIFIED CUSTOMER
Rude advisor talking down on me like I didn't know own car. Honda Corporate aware.