After expecting a 2 hour wait I got a call 1 hour early. Everything was well communicated also.
7/2/2025
Steve V. VERIFIED CUSTOMER
Great service representative.
7/2/2025
Kristianna P. VERIFIED CUSTOMER
Over all satisfied
7/2/2025
Kimberly . VERIFIED CUSTOMER
Robert was very friendly and approachable. The time it took to get my car back was amazing. I was serviced in less than an hour. I'm very satisfied with my service.
7/2/2025
Patricia F. VERIFIED CUSTOMER
Fast easy friendly.. Very happy
7/2/2025
Horacio K. VERIFIED CUSTOMER
Excellent and fast service
7/2/2025
Neva M. VERIFIED CUSTOMER
Mr. Vargas was ok..but they did not give me my CRV floor mat they gave me some plain ones not the ones that came with my car. These mats are cheap ones. My insurance cover the stock mats.
7/2/2025
Carmen/Ruth F. VERIFIED CUSTOMER
Staff very polite and attentive. My car was ready before the calculated time. Great service.
7/2/2025
Jonathan V. VERIFIED CUSTOMER
Went for a b2 maintenance, and now my cars saying it has a problem with my tpms
7/1/2025
Ivonne V. VERIFIED CUSTOMER
George is the Man , I only use him for my services he always comes thru and makes the experience quick and complete I have never had an issue after he has taken care of us , made the mistake once accepting another rep and I will never do that again , George is the only one that listens and gets every single detail done on my hrv been coming for years and this is the best customer service I have ever gotten
7/1/2025
Angela K. VERIFIED CUSTOMER
Awesome professional service. Definitely will have work done here again.
7/1/2025
Brian R. VERIFIED CUSTOMER
Timely turnaround
7/1/2025
Nancy G. VERIFIED CUSTOMER
Great customer service 100% satisfied
7/1/2025
Sharron . VERIFIED CUSTOMER
Very happy! We've had slightly less than stellar service with Lancaster Honda, somewhat better with Trust Honda in Palmdale. But if I really need something done, we drive the 100 miles to Cerritos. (Same thing with medical- we drive to Tibor Rubin VA Medical Center). Thanks for taking good care of our nice car!
7/1/2025
Benedict P. VERIFIED CUSTOMER
Car was estimated to be ready at 1:30 pm and it wasn’t ready until 3:40pm. I understand that it’s an estimate, but for the estimate to be so far off threw off the rest of my day.
7/1/2025
Kanilehua F. VERIFIED CUSTOMER
To district manager, My time spent with Leo was professional, honest, understanding,. After all that , I went to pick up my vehicle today. Not knowing Leo was off , his partner next to him had a patron and said that anyone not with anyone behind me can help you. , I grabbed my back pack 40 oz flask and my purse walked to the back . Walked up too one of your service agents and said what do you need, im picking up my car, something in regard Miguel in the front can get your order, I don’t know how he worded it, I said ohhh, turned around walked back to the front and Miguel not knowing his name then said they didn’t help you. I just looked at him wow , Miguel service was calm and did I a simple check out with the order, t was easy to find with my keys. What a breeze. That unethical behavior from a Honda service provider should not be accepted, Especally my first time having my vehicle repaired. AND IN FROMT OF OTHER CUSTOMERS . Voicing
7/1/2025
Veronica L. VERIFIED CUSTOMER
Very nice personal efficiency delivered as promised
Thank you !