Thank you Mr Navarro for your kind and efficient service.
4/11/2021
Terence R. VERIFIED CUSTOMER
Na
4/10/2021
Laura C. VERIFIED CUSTOMER
Manny Sánchez is fantastic! Great experience
Your online appointment scheduling is not functional, and should be removed all together or greatly improved.
4/10/2021
Norfee E. VERIFIED CUSTOMER
Outstanding, diligent,friendly and speedy service.
4/10/2021
Nathan B. VERIFIED CUSTOMER
Hello,
I was very please with the service. Robert Bautista was very professional. He is a great addition to the Honda corporation.
4/10/2021
Antonio C. VERIFIED CUSTOMER
Very happy with Mr. Ricardo Badillo service experience and Norm Reeves Superstore,
Thanks
4/10/2021
Emma G. VERIFIED CUSTOMER
Great customer service
4/10/2021
Tovia F. VERIFIED CUSTOMER
My car sat for a month before the service tech reached out. My insurance was having hard time communicating with managers & service tech. To get matter of full estimates processed and paid & come to find out parts were unknown when honda would have available. I was never told this i found out doing my own calling to a few Honda Parts dept including Norm Reeves Parts dept. Longer story short I had have my car transfered to another auto shop & claim was processed. $3900 estimate lost. I was willing to pay out of pocket & get reimbursed by my insurances but your service dept was dishonest nor offered to go that route but I figured it was because they had no clue when they could fix my car but rather hold my car for storage. I was unhappy with the process.
4/10/2021
Yolanda C. VERIFIED CUSTOMER
I need to say that the representative was rude and very condescending. I understand that they are there to tell me what my vehicle may or may not need, but he made sound like it was more of an order than an honest recommendation. His choice of words were wrong. He also told me that the tires I bought "a long time ago are worn out and that I need to buy some new tires " I've been going to this dealer for a long time and this representative is making me Not want to go back. There's more I would like to say but I'll stop now. Please tell your representatives to treat your customers with more respect. Thank you.
4/10/2021
Gerardo R. VERIFIED CUSTOMER
Everything great!!! Thank you.
4/10/2021
Juana R. VERIFIED CUSTOMER
Everything was great!!! Thank you
4/10/2021
Ramon G. VERIFIED CUSTOMER
Thanh is awesome!
4/10/2021
Maritoni F. VERIFIED CUSTOMER
Fast service once I checked in. Appt was for 12:40, I arrived at 12:30. Want checked in until 1:05.
4/10/2021
Andrea P. VERIFIED CUSTOMER
Always awesome service
4/10/2021
Edilberto M. VERIFIED CUSTOMER
Had my car ready in a reasonable time, even though I went in without appointment. Took care of my car issue
4/10/2021
Tahirih VERIFIED CUSTOMER
Great work!
4/10/2021
Esaul H. VERIFIED CUSTOMER
Really helpful and friendly help I got from Ricardo