I am always satisfied with the Norm Reeves Honda staff. I always get taken care of with a professional and all encompassing customer service. Thanh made sure that I understood what was being done to my vehicle at all times and kept me updated on the status of the work that was being done.
4/21/2021
Mitzy B. VERIFIED CUSTOMER
It was easy going in and getting out even made another appointment for other servicing.
4/21/2021
Leo M. VERIFIED CUSTOMER
Rick Badillo took care of my car in short period of time.. He is the best of all service advisor I ever had in Norm Reeves. He always performed beyond my expectations.
4/21/2021
Ionie H. VERIFIED CUSTOMER
Joseph was very professional.He updated me as to the progress of my vehicle.He explained everything well.I am happy with the service.
4/21/2021
Dana P. VERIFIED CUSTOMER
The service was excellent... the rep was so helpful and perfessional.
4/21/2021
Tony J. VERIFIED CUSTOMER
On arrival it took too long before I was helped
When I purchased my car I was told on my next trip I would receive the tank of gas I was promised and was not able get at check out during purchase
Bryan said he didn’t have authority to help and said EJ was off. I messaged him and he stated same answer. That’s not acceptable and not good service. This is a simple task and should be taken if instead of me having to make another trip next time. Also checkout Bryan said my car will be coming up. Another guy outside handed my keys and said it’s out in front but I had to walk all the way to the end to get my car. All my years of car service Honda or other never had this happen before.
4/21/2021
Juan V. VERIFIED CUSTOMER
I am very satisfied with the service that was provided. Excellent customer service
4/21/2021
Pepito A. VERIFIED CUSTOMER
Excellent
4/21/2021
Maria N. VERIFIED CUSTOMER
Dear Ramiro,
I wanted to thank you for taking such great care of my car. Your service was honest, helpful and straightforward. I believe he deserves every opportunity to be appreciated for his help and kindness. Thank you so much again Ramiro!
4/21/2021
Moon Vision. VERIFIED CUSTOMER
Bryan is a kewl guy!!'!!!&
4/21/2021
Michelle L. VERIFIED CUSTOMER
Gerardo was very quick with helping me with my car. He made the process easy and stress-free. I had a superb experience thanks to Gerardo! He was friendly and attentive to what my car needed. Thank you so much Gerardo!!
4/21/2021
Rosa T. VERIFIED CUSTOMER
Excellent service from Manny. Thank you
4/21/2021
Enrique S. VERIFIED CUSTOMER
The gentleman helping me out was great...but my car ended up smelling like gasoline. I understand they changed the fuel pump but my vehicle still smells like gasoline.
4/21/2021
Tommie H. VERIFIED CUSTOMER
Great service. Thanks.
4/21/2021
Debra B. VERIFIED CUSTOMER
I was thankful that my car was done sooner than the two hours I was told for the estimate
4/21/2021
Geronimo T. VERIFIED CUSTOMER
Joseph was very courteous and professional. With such demeanor, the thought of waiting for 2hours for service gave a sense of having the job done well and the wait a pleasant one.Good job!
4/21/2021
Angelica Z. VERIFIED CUSTOMER
Bryan was excellent he kept making sure I was satisfied and was concerned if I had any questions
4/21/2021
Alejandro M. VERIFIED CUSTOMER
Juan was courteous, professional, friendly and informative. 5 star service all the way.