Excellent Customer Service and timely. Ricardo was the best
7/7/2021
Raymond M. VERIFIED CUSTOMER
I’ll save remarks for the survey!
7/7/2021
Guillermina Q. VERIFIED CUSTOMER
Everyone once I got there was great. But when I called to make sure you were open since it was the Monday after a holiday. I got a guy with attitude telling me I had to make an appointment for a flat tire when I purchase all 4 tires there and warranty. If I bought tires there with warranty I should be seen since it’s an emergency. I get it for service but to fix a completely flat tire? But that was the only negative
7/7/2021
Erin R. VERIFIED CUSTOMER
Appointment was on time, issue was resolved in 1 hours time.
7/7/2021
Jiumara M. VERIFIED CUSTOMER
Rossano was very friendly and thorough at check-in and when he followed up with findings after the inspection.
7/7/2021
Ernestina C. VERIFIED CUSTOMER
Very professional and helped me with any questions I had. She was very nice and helpful.
7/7/2021
Melodie W. VERIFIED CUSTOMER
Give him a raise.(Joseph Vargas)
7/7/2021
Antonio M. VERIFIED CUSTOMER
Pleased with the service thanks
7/7/2021
Beverly H. VERIFIED CUSTOMER
The part needed for my car (and I have been waiting for for several weeks) was not the right part ….Now, I’ll have to come back again and hope that they have the correct part!????
7/7/2021
Ernesto D. VERIFIED CUSTOMER
Ramiro is always going above and beyond. He is the main reason why my family bring our vehicles into Cerritos Honda for service.
7/7/2021
Angelica P. VERIFIED CUSTOMER
I was shocked with the fast. service Ibreceived I was completely satisfied
7/7/2021
Claudia C. VERIFIED CUSTOMER
Ok
7/7/2021
Brian L. VERIFIED CUSTOMER
Great customer service!
7/7/2021
Randi C. VERIFIED CUSTOMER
Having left my vehicle using Early Bird Key Drop service, I wasn’t expecting it to be ready for several hours. But they got it started AND finished right away. What a pleasant surprise.
7/6/2021
Jorge Aguirre. VERIFIED CUSTOMER
Trevor communicated with me and kept me informed daily of the status of the service and my vehicle. Appreciate his costumer service.
7/6/2021
Kimberly K. VERIFIED CUSTOMER
I am awaiting a response regarding the paint chipped off of the driver side rear door handle. It was not like that when I brought the car in for service. I have not even had the car for a month yet.
7/6/2021
Oswald H. VERIFIED CUSTOMER
Julie Canales is structurely professional and extremely courteous. Her service allows for one to feel comfortable asking the simplest of questions, when there is any doubt. She expresses her explanations with concern in her tone rather than frustration. I appreciate Julie's help and hope she continues to provide the excellent service she makes look so easy to do.
7/6/2021
Patrick L. VERIFIED CUSTOMER
Manny was a awesome guy. Very polite and professional. Went out of his way to show me how to install my engine air filter because it was to late for me to tell them to replace it since I changed my mine.
7/6/2021
Mariah Z. VERIFIED CUSTOMER
Thank you so much to Bryan ! I have never trusted my car with anyone besides Bryan and it has run amazing throughout the years! I go in and already feel like I’m amongst family. Thank you Bryan for going above and beyond, my car and I are lucky to have you!
7/6/2021
Maria G. VERIFIED CUSTOMER
Hi! I had my daughter come in to service my hrv and they did a great jon of swiping / stealing all my coins in the front seats where i was collecting them.
Pls have your people stop stealing