Any questions that I had about my car were answered and fixed. Also, Joseph was kind enough to call back about the loaner I got instead of going through enterprise. Thank you
4/28/2022
William A. VERIFIED CUSTOMER
I put my full faith in Norm Reeves employee that’s why I keep going there how many Honda Have I brought there check your History records.
4/28/2022
Ratana Y. VERIFIED CUSTOMER
Good
4/28/2022
Steven O. VERIFIED CUSTOMER
Disappointed that the back up camera was not under warranty. No help working with Honda USA.
4/27/2022
Miguel H. VERIFIED CUSTOMER
Heat guy with a great attitude. Was very helpful and respectful.
4/27/2022
Patricia R. VERIFIED CUSTOMER
Joseph is always helpful and patient he answers all of my questions and concerns and does so with a smile an friendliness that I appreciate????
4/27/2022
Theresa H. VERIFIED CUSTOMER
Oscar Ortega Jr did an excellent job overall, he made time to explain some questions I had regarding my CRV. He was courteous pleasant knowledgeable and helpful. Keep up the great work Oscar!
4/27/2022
Jesus G. VERIFIED CUSTOMER
Joseph Vargas from Norm Reeves Honda Super Store in Cerritos was very welcoming, pleasant to talk too, and easy to work with. He delivered exactly what was promised; the service on my car and the time it would be finished. He even provided me with a check list of upcoming services that my car would need in the future. I will most definitely be asking for him next time I go to that location, and I will be recommending his excellent customer service as well as the Honda Tech team to friends and family.
4/27/2022
Wyatt E. VERIFIED CUSTOMER
Mr.Sabatier was very knowledgeable and personal, which I really appreciate. Great customer service was given today. Thank you.
4/27/2022
Joseph L. VERIFIED CUSTOMER
Super service quick and friendly:)
4/27/2022
Nancy M. VERIFIED CUSTOMER
It was my first time and I love the service I got, very satisfied.
Joseph Vargas did his job well done.
4/27/2022
Denis P. VERIFIED CUSTOMER
Exellent customer service
4/27/2022
Yesenia E. VERIFIED CUSTOMER
Took my vehicle twice and my alignment is still not straight. As for my service provider Juan Huezo, he was very nice and polite.
4/26/2022
Lauren A. VERIFIED CUSTOMER
This service advisor was condescending and unavailable when I tried to reach out to him
4/26/2022
Erlinda C. VERIFIED CUSTOMER
Excellent.
4/26/2022
Steven V. VERIFIED CUSTOMER
Thanh was very helpful in explaining what the process was in terms of what was going on. After the initial review, he showed me what exact the problem were and the levels of importance they had. He as well informed me what the best steps were to make sure future problems do not arise.
4/26/2022
Shameka C. VERIFIED CUSTOMER
Excellent job
4/26/2022
Michael L. VERIFIED CUSTOMER
Great experience with Joseph! He was friendly and helpful.
4/26/2022
Linda G. VERIFIED CUSTOMER
Service was great! The service on my Honda was completed in record time. I was very happy with the service. Mr. Sabatier was very professional and courteous. Thank you!