Julie went above and beyond and allowed me to feel at ease both days my car went in for service. I knew that my car was in exceptional hands given Julie’s recommendations.
8/8/2022
Adela R. VERIFIED CUSTOMER
Satisfied
8/8/2022
Burton C. VERIFIED CUSTOMER
Nice Service Tech. Price was high but service was good.
8/7/2022
Vicky B. VERIFIED CUSTOMER
Had a 10 o'clock appt.didnt receive text that car was ready until waiting 3 I has asked a rep. Total 3 1\2 hrs
8/7/2022
Charles V. VERIFIED CUSTOMER
Trevor has consistently provided great service! He followed through until the issues with my vehicle were resolved. His efforts were much appreciated and the level of customer service provided easily surpassed that of his superiors. I got more compassion and helpfulness from him than his supervisor Mike.
8/7/2022
Cristina C. VERIFIED CUSTOMER
Julie is AMAZING! Julie has helped me for many many years. I trust her even more now that we have our first baby. Julie has always made me feel welcomed, heard and appreciated as a customer. We’ve developed a friendship. Julie is the only reason I continue to bring my car to Norm Reeves Cerritos!
8/7/2022
Elias Angel. VERIFIED CUSTOMER
Steve is very polite and made me very comfortable with work been done
8/7/2022
Atanacio R. VERIFIED CUSTOMER
He understood what I wanted and esa extremely helpful throughout the whole process
8/7/2022
Edith M. VERIFIED CUSTOMER
Mr Javier Peña was vey accommodating and vey helpful in all ways. He di an excellent job servicing our vehicle and good customer service. Keep up the good work.????????????
8/7/2022
Jonathan A. VERIFIED CUSTOMER
The service sucked. I waisted a day. It was given back but it wasnt fixed. Now i have to miss another day from work to bring it back in
8/7/2022
Jesse V. VERIFIED CUSTOMER
It was quick
8/7/2022
Claudia S. VERIFIED CUSTOMER
Gracias!!! Por darle el servicio a mi truck
8/7/2022
Sandra W. VERIFIED CUSTOMER
Awesome service as always!
8/7/2022
Arlyn A. VERIFIED CUSTOMER
Mr. Montes was very thorough and was very trustworthy. He made me feel comfortable and made sure my car got the best care and inspection.
8/7/2022
Danielle S. VERIFIED CUSTOMER
Julie always provides top notch service!
8/7/2022
Franklin G. VERIFIED CUSTOMER
Michael was really straight forward and fast thanks.
8/7/2022
James D. VERIFIED CUSTOMER
I'm not satisfied yet brian has been great but my parts didn't come in and won't until this was coming Tuesday
8/7/2022
Stephany V. VERIFIED CUSTOMER
Very professional and very detail.
8/7/2022
Serigo M. VERIFIED CUSTOMER
Robert was great. I’m satisfied with his service but this is the 10th time I take the vehicle in and every time they tell me there is nothing wrong bc there is no codes. Once again my issue is not with Robert it’s with the outcome of every visit
8/7/2022
Ruth E. VERIFIED CUSTOMER
Sent 3 text and left 2 messages, but got no response on status on my car. Waited 6 hours for my car and was promised in 2 hours