This is the third time I get services done with Benito! I’m so appreciate for his excellent costumer service and welding he is! I had to go back this third time with him since he is so accommodating! Honda is lucky to have an employee like Benito!
Happy holidays
12/12/2020
Duane S. VERIFIED CUSTOMER
Ivette did a wonderful job with her initial assessment of the problems with my van and also kept me updated regarding the progress. She also provided me with the Uber service which is greatly appreciated. Her customer service skills are excellent and I was completely satisfied with her job performance.
12/12/2020
Andrea M. VERIFIED CUSTOMER
She is very professional. And helpful.
12/12/2020
Rod R. VERIFIED CUSTOMER
I was unhappy with the lack of knowledge about my vehicle. I just HOPE the mechanic knew what he was doing. If I had to go off of the service writer, I’m not confident and I feel that I’m glad I have AAA for a tow.
12/12/2020
Cheryl O. VERIFIED CUSTOMER
My entire life has been involved with customer service in every career I’ve had, mostly with high end clientele, so I know what good or bad service is. Viviana has ‘the’ best follow up, of anyone I’ve ever dealt with. Add with her attention to detail and how she goes the extra mile, she is in the ‘Excellent Customer Service’ category. She also listens well, is polite and as helpful as anybody could possibly be. Make sure you appreciate her. She is a GIANT asset to Norm Reeves. With employees like her it’s easy to see how NR HB has won Excellence Awards 11 times. Thank you and because of her I will gladly return to the HB NR for car service again. Sincerely, Cheryl O
12/12/2020
Peter S. VERIFIED CUSTOMER
Benito is awesome!!
12/12/2020
Barbara F. VERIFIED CUSTOMER
Jason Ugg was very efficient and polite. I trusted him
12/12/2020
Tom L. VERIFIED CUSTOMER
Always a great job by Viviana and the team!!
12/12/2020
Gary H. VERIFIED CUSTOMER
Great service
12/12/2020
Robert B. VERIFIED CUSTOMER
Benito is great!
12/12/2020
Carlos B. VERIFIED CUSTOMER
Excellent service
Benito was very professional, friendly and understanding
Great experience going to Norm Reeves Honda dealership
Thanks
12/11/2020
Leanne S. VERIFIED CUSTOMER
Benito Torres is the best! I only bring my cars to him as he consistently delivers excellent service and with a smile.
12/11/2020
Dennis L. VERIFIED CUSTOMER
Very pleasant experience. Benito was great.
12/11/2020
Jamie R. VERIFIED CUSTOMER
Excellent service, fast & efficient
12/11/2020
Lauren W. VERIFIED CUSTOMER
My car came back with a scuffed door, so not super thrilled about that
12/11/2020
Adele G. VERIFIED CUSTOMER
Yes, I was satisfied especially because I felt no pressure to buy anything that I did not need. I will be back.
12/11/2020
Emily M. VERIFIED CUSTOMER
She was extremely informative and knowledgeable! Excellent work!
12/11/2020
Emily B. VERIFIED CUSTOMER
I felt safe and in good hands very relieved to of ce here. Thank you Viviana!!
12/10/2020
Mohareb M. VERIFIED CUSTOMER
Thanks.God bless all
12/10/2020
Silvia R. VERIFIED CUSTOMER
Benito Torres is an excellent person, knowledgeable and very professional, knows how to treat people.