John Le provided the highest in customer service. He communicated clearly and was a pleasure to interact with. His timely updates and clear expectations made for a great service experience. We would love to work with John Le again in the future
12/20/2020
Mary M. VERIFIED CUSTOMER
Ivette was very helpful.
12/20/2020
Victor T. VERIFIED CUSTOMER
Benito Torres should get a Xmas bonus or an overall raise. He was amazing and makes me want to return for my next service date
12/20/2020
Sandra N. VERIFIED CUSTOMER
Why are the recommendations listed so costly?
12/20/2020
Tania N. VERIFIED CUSTOMER
My representative was very knowledgeable and nice .
12/20/2020
Veronica M. VERIFIED CUSTOMER
I was not allowed to benefit from the $25.00 off for $125.00 of service coupon. That’s just “bait & switch”. I plan to write a negative review on Yelp. Shame on such a huge dealership. I liked Benito Torres but he gave me a bunch of “jive” equivalent to bulls@&*# regarding coupon.
Last, you NEED to have a recorded message asking customers to WEAR a mask! If someone is talking loud on their mobile phone they MUST go outside of customer waiting lounge.
You asked.
12/19/2020
Kevin I. VERIFIED CUSTOMER
Llvet did wonderfully. No problem with her service. My issue was with the customer service representative on the phone. I don’t remember his name unfortunately (for updating him more than anything) but on the phone he said the Huntington Beach location was open until 7pm and that the service fee was only $20 to get a new key. However I got there just before 6pm as they were closing. They couldn’t help me that day, charged almost double what I was expecting, and caused me to walk home at night all because of one phone call. I understand in these times hours fluctuate and I called close to closing time, but attentive and accurate information should be given at all times. Hence the customer service line
12/19/2020
Edward R. VERIFIED CUSTOMER
Fast efficient and courteous!
12/19/2020
Thuy T. VERIFIED CUSTOMER
Friendly and professional
12/19/2020
Lynne H. VERIFIED CUSTOMER
Benito does a great job. We really trust his advice and recommendations.
12/19/2020
Linda D. VERIFIED CUSTOMER
Jason was extremely competent and helpful. This experience was easy and quick.
12/18/2020
John G. VERIFIED CUSTOMER
She was very professional
12/18/2020
Bruce H. VERIFIED CUSTOMER
He was fantastic in all ways and got the job done, so I’d recommend him to anyone.
12/18/2020
Sam B. VERIFIED CUSTOMER
Great customer service
12/18/2020
Cristina C. VERIFIED CUSTOMER
Ivette was great. Very thorough and was able to answer my questions.
12/18/2020
Nabil Y. VERIFIED CUSTOMER
Ivette is awesome thanks for super service ..Nabil ****-****-xxxx
12/18/2020
Mae K. VERIFIED CUSTOMER
Great service! He accommodated my request to get my car earlier and was very efficient getting paperwork and payment completed. Car was waiting for me to pick ip!
12/18/2020
Jill C. VERIFIED CUSTOMER
He was very friendly. Very informative. Advised of what I could have done since I’m there and I did. Just all-around very friendly very knowledgeable and that helps out a lot you guys are great