Lilah was very courteous and interested. I made a request about my car and she said I will see that it is taken care of and it was a very good experience today
2/2/2021
Vivien W. VERIFIED CUSTOMER
Professional, on time
2/2/2021
Daniel H. VERIFIED CUSTOMER
She was surperb
2/2/2021
Sonia G. VERIFIED CUSTOMER
Jacob was very polite and even went out of the way to help me install my new license plate since I could not get the screws off myself. He went over my final paperwork and was very courteous. I would like him as an service advisor again!
2/2/2021
Tony K. VERIFIED CUSTOMER
Replaced the recalled air bag under warranty. Didn't cost me anything. Thank you.
2/1/2021
Matthew H. VERIFIED CUSTOMER
Jacob was awesome, communicated well, and seemed genuinely interested in making sure my experience went smoothly.
1/31/2021
Thomas W. VERIFIED CUSTOMER
Ivette is great, I have worked with her many times and her knowledge of cars is excellent which saves me time and also the mechanic’s. I can always count on her to be upfront and honest with me. I live in Irvine and I purposely take all my service business her because the Advisors and Mechanics are top notch.
1/31/2021
Debbie F. VERIFIED CUSTOMER
I have trusted Norm Reeves Honda with my car since the day I got it in 2007. I hope to drive it for another 169,000 miles.
Thank you all.
1/31/2021
Cesar S. VERIFIED CUSTOMER
Awesome and friendly customer service.
1/31/2021
Elizabeth M. VERIFIED CUSTOMER
Lilly was very friendly, welcoming & professional. She took the required time to answer & review my questions on this my first service on my new car. And she went the extra effort to obtain for me a clarification of future maintenance . Well done & thank you!
1/31/2021
Robert B. VERIFIED CUSTOMER
John Le is a great representative for Norm Reeves Honda in H.B.
1/31/2021
Madison M. VERIFIED CUSTOMER
Jacob was great! He answered all of my questions and kept me updated while my car was being worked on.
1/31/2021
David J. VERIFIED CUSTOMER
Jacob did a great and thorough job taking care of my vehicle today. Well done!
1/31/2021
Hung T. VERIFIED CUSTOMER
He is very helpful and knowledgeable, always update me on my vehicle
1/31/2021
Luis V. VERIFIED CUSTOMER
Benito was fantastic and went above and beyond with his customer service. 5 stars for him.
1/31/2021
Steve W. VERIFIED CUSTOMER
Benito is always very helpful!
1/31/2021
Rodel A. VERIFIED CUSTOMER
Good and fast service
1/31/2021
Steven R. VERIFIED CUSTOMER
John Le makes every time I come in great experience.
1/31/2021
B Xavier. VERIFIED CUSTOMER
Fast and good customer service.
1/31/2021
Mercedes E. VERIFIED CUSTOMER
Norm Reeves Honda has always made me feel that I come first. The service department and Benito has always assured me and has been there to help with my car maintenance and with any issues. He is a AAA advisor for the service department an in my opinion as well. GREAT JOB!!!