John Le was very friendly and thoroughly explained everything!
2/9/2021
Angel S. VERIFIED CUSTOMER
She always goes out of her way to help me out
2/9/2021
Jennifer H. VERIFIED CUSTOMER
He was a very details explaining and he was nice and polite.
2/8/2021
Greg Z. VERIFIED CUSTOMER
Very good service, everything went smoothly!
2/8/2021
Pierre U. VERIFIED CUSTOMER
LILIA CIELO is the Service Advisor. She is an excellent customer service
2/8/2021
Joshua M. VERIFIED CUSTOMER
Jason was great. But I think something got screwed up with my a/c
I’m willing to give it another go or two, but it definitely doesn’t seem to be making the air cold. It’s more like have the vents on with the a/c.
2/7/2021
Reymond N. VERIFIED CUSTOMER
Had a excellent experience bringing my car in to get service. Came in got helped immediately and Lily did a great job going over everything and was super helpful. Thank you!
2/7/2021
Stephanie G. VERIFIED CUSTOMER
My odyssey is having transmission issues. It’s a 2019 and does not drive like it did when I leased it. I need to get into another vehicle. The transmission slips and sticks and bangs. It hesitates and does not drive well. I NEVER would have leased one had I known what would happen in just one year. I need someone to help me. This is not fair. The van is a lemon. I just want what I paid for and I need to know what my options are. I’d be happy finding a certified pre owned vehicle at one of your dealerships, but waiting for that transmission to die in my van is not safe and it’s not fair. I’m anxious every time I drive the vehicle, especially with my family inside of it. Imagine if the transmission stops working in the middle of an intersection. What would happen to my family? I trusted Honda, the “helpful” Honda people and I’ve received nothing but grief, anxiety and disregard.
2/7/2021
Gilda B. VERIFIED CUSTOMER
Great!
2/7/2021
Juan Carlos. VERIFIED CUSTOMER
Best Honda Dealer in the OC!!!
2/7/2021
Juan M. VERIFIED CUSTOMER
Very helpful and informative
2/7/2021
Shea S. VERIFIED CUSTOMER
Great service, thank you!!
2/7/2021
Steven T. VERIFIED CUSTOMER
Good and quick services.
2/7/2021
Loc N. VERIFIED CUSTOMER
Excellent service and friendly staff.
2/7/2021
Jacob M. VERIFIED CUSTOMER
I was scheduled for a repair on a part that the dealership said they had days before they booked my appointment and they didn’t have when I arrived for appointment (and waited 30 minutes to be seen) .
2/7/2021
Kristy F. VERIFIED CUSTOMER
Benito is always very thorough in reviewing the service we have had on our vehicle when bring it in. We have been bringing our Honda Pilot to Norms Reeves HB for 15 years and have always reviewed the highest level of service from Benito.
2/7/2021
Magdalena M. VERIFIED CUSTOMER
Alll good, thank you.
2/7/2021
Lynn H. VERIFIED CUSTOMER
Ivette is my advisor. I can’t imagine having any other advisor. She always clearly explains the work to be done. I trust her totally.
2/7/2021
Timmy T. VERIFIED CUSTOMER
Jacob is awesome, courteous, and professional. When I was in the waiting room, he would often follow up with me regarding the status of my vehicle and provide detailed explanations.
Thank you so much, Jacob!