Benito has always offered excellent service for all of our vehicles. He is very thorough and always checks the service history. He offers sound recommendations and explanations as necessary. We trust him with all of our car service needs. Thank you!
5/18/2021
Patricia C. VERIFIED CUSTOMER
Service was performed in the stated amount of time. Service rep friendly and efficient
5/18/2021
Janis C. VERIFIED CUSTOMER
Great customer service and my car was washed! Thank you.
5/18/2021
Miles K. VERIFIED CUSTOMER
Great to deal with. Frequent updates. Great job Jason!!!
5/18/2021
Alisa E. VERIFIED CUSTOMER
Lilia is great!
5/18/2021
Robert J. VERIFIED CUSTOMER
Yes she was very good explaining about the car thank you
5/18/2021
Gary H. VERIFIED CUSTOMER
Lilia was amazing! She was very friendly and very professional. Couldn’t be happier with the service.
5/18/2021
Pedro G. VERIFIED CUSTOMER
Great customer service
5/18/2021
Jennifer K. VERIFIED CUSTOMER
It was a smooth and pleasing experience. I will come back again.
5/18/2021
Teri P. VERIFIED CUSTOMER
Dear Benito,
Thank you so much for helping us take care our Mom’s car.
Best Regards,
Kristen Marie Ferrante
5/18/2021
Susan M. VERIFIED CUSTOMER
Little Ben (Benito) did such a great job for us that I told him his new name is
Ben-decido. (Blessed in Spanish). We laughed. Benito is awesome and did a wonderful job for us. Thank you
5/17/2021
Timo S. VERIFIED CUSTOMER
She did an excellent job!
5/17/2021
Cindy S. VERIFIED CUSTOMER
I had a horrible experience at Honda World Westminster May 4Th. Then a friend told me to take it to take Norm Reeves, HB.. From the time I drove in & spoke to Service Manager I knew I was in the right place.. I did not want to drop the problem on them because I bought my Certified 2017 Odyssey from Honda World 6 months prior. I told him the story, he never once put Honda World Westminster down or said to take back. He was honest & very sincere, I had them drain & fill transmission fluid. They checked everything to find out what the jerking & jumping was sometimes when I accelerated the gas. I got a call from Jason Ung a couple hours later. Hearing this joyful voice on my voice mail, made me smile. He was happy to tell me good news. Everything was under warranty & I did not have to pay anything. My Van runs better than when I drove it off the lot.....I love the professionalism that Norm Reeves employees have... Thank you all, & Jason Ung thank you for such a great phone message....you now have a client for life....
Cindy,
California
5/16/2021
Karen C. VERIFIED CUSTOMER
i did not get a text follow up on the progress of my vehicle unlike last visit. took longer than approximate time given.
5/16/2021
Richard H. VERIFIED CUSTOMER
Excellent service
5/16/2021
Lori M. VERIFIED CUSTOMER
Benito went out of his way to give me exceptional customer service and make sure i was taken care of. He made my day by taking the time to make sure i has a good experience.
5/16/2021
Thomas B. VERIFIED CUSTOMER
Viviana did an awesome job. Very pleased.
5/16/2021
Steve S. VERIFIED CUSTOMER
Very professional and knowledgeable. Thank you Jacob.