Richard gave me detail to detail on what my car needed, been going to this dealer for over 2 years and he’s the only one who has been on point with the needs of my car. I feel like I don’t get that from everyone else besides Richard, thanks
12/7/2022
David A. VERIFIED CUSTOMER
Richard provided excellent service as I’ve found with all the Norm Reeves sales and service team.
12/7/2022
Jennifer A. VERIFIED CUSTOMER
Richard was very helpful , friendly and extremely efficient.
12/7/2022
Elizabeth B. VERIFIED CUSTOMER
I was so happy with the service department this was under warranty but no problem the service was exceptional
12/7/2022
James S. VERIFIED CUSTOMER
Everything went well
12/6/2022
Cynthia K. VERIFIED CUSTOMER
Gerardo was exemplary. He responded quickly with clear recommendations and cost explanations. Thank you!
12/6/2022
Vivian V. VERIFIED CUSTOMER
Great Job! Thank you very much John.
12/6/2022
Paul E. VERIFIED CUSTOMER
This is the 3rd time a job wasn't finished correctly. 1 glove box wasn't reinstalled correctly had it completely fly open spilling its contents along with the drawer while driving. 2 oil pan nut was not installed correctly and leaked 1 quart before noticed. 3 this time around I noticed 3 missing plastic tabs under the hood causing a piece of the upper grill to hang out
12/5/2022
Evan W. VERIFIED CUSTOMER
Richard was very clear in his communications and everything worked out on the estimated timeline he provided. Very much appreciate his help
12/5/2022
Jonathan Q. VERIFIED CUSTOMER
Excellent
12/5/2022
Shawn S. VERIFIED CUSTOMER
My service advisor John Le has always been an amazing professional individual and a pleasure person to deal with. He does explain clearly what our family SUV needs and knows how to read notes and service history of our vehicle. Dealer facility and staff member are neat and polite. I will always come back here.
12/5/2022
Doreen A. VERIFIED CUSTOMER
John has great customer service skills, always on top of his game, good to have that comfort when taking our car to a dealership for service, thanks John.
12/5/2022
Armando D. VERIFIED CUSTOMER
Benito he is good guay profesional
12/4/2022
Dem P. VERIFIED CUSTOMER
Richard he very nice and help us a lot.
12/4/2022
Norma G. VERIFIED CUSTOMER
Tony Lagos was very good with providing me with the steps of the service visit. Tony took the time to answer all my questions and was a pleasure to work with.
12/4/2022
Brian L. VERIFIED CUSTOMER
Excellent customer service
12/4/2022
Jennifer S. VERIFIED CUSTOMER
gerado was nice. Labor costs way too high. Also, my key ring is missing the cover. Do you have that? Thank you. Jennifer S