I like Mr. Torres. He has always been helpful and polite. However, my navigation system has NEVER WORKED PROPERLY. WHY DIDN'T SOMEONE help me during my many visits at that time? No response from service manager!
Charlotte H
12/31/2022
Ann M. VERIFIED CUSTOMER
Great service on car and keeping me updated.
Thank you
12/31/2022
Dennis F. VERIFIED CUSTOMER
The staff: all levels imo should be recognized for their attention to detail and professionalism. Much appreciated.
12/31/2022
Jeffrey N. VERIFIED CUSTOMER
Our vehicle was serviced quickly and we are very happy! Benito was amazing. He told us what needed to be done and ensured we were informed during the work. Norm Reeves HB is the best
12/31/2022
Henry N. VERIFIED CUSTOMER
Good job and friendly.
12/31/2022
Armando G. VERIFIED CUSTOMER
Please do not have the rep. contact me. He was very rude to my mom. I will be sending an email to explain what happened. we will not be returning to this Honda dealership.
12/31/2022
Martin S. VERIFIED CUSTOMER
Benito Torres was very attentive in providing detailed explanations of every aspect of the mechanics findings regarding my vehicle. He answered all my questions to my satisfaction. This high level of service will be rewarded by me continuing to bring my vehicle to Norm Reeves for future service needs.
12/31/2022
Demian H. VERIFIED CUSTOMER
Friendly and helpful staff. Care with my car.
12/31/2022
Kristina M. VERIFIED CUSTOMER
Huntington Beach dealership is amazing.
12/31/2022
Janice N. VERIFIED CUSTOMER
Benito was so kind and helpful. I came in with alert of tire pressure and had to be home in time for grandson They helped find the issue and took care of and I still made it home in time. Especially being the last Friday of the year I was blessed. All employees are helpful angels. I thank you all keeping me safe with your great service in all departments! Thank you again!
12/31/2022
David W. VERIFIED CUSTOMER
Courteous caring professional.
12/31/2022
Kent O. VERIFIED CUSTOMER
Benito is very trusting and caring service writer. He communicates well and explained and covered what was needed. Thanks A+++
12/30/2022
Daniel O. VERIFIED CUSTOMER
Richard Rodriguez provided excellent service. He was prompt, kind and courteous. He said because of the work load it may be a few hours before I could get my car back. He would call me as soon as it was ready. About two or three hours later I received a call from him - like he said he would - that my car was ready. Exactly what he said he was going to do. Thank you Richard and thank you Norm Reeves Honda HB for taking good care of of our cars for all these years!
12/30/2022
Danielle B. VERIFIED CUSTOMER
Benito is courteous, efficient, and responsive. These qualities are what brings our family back to this particular dealership again and again. We are a Honda family, and we could go anywhere. We keep coming back thanks to Benito and Javier (mechanic). Thank you to the entire team at Norm Reeves.
12/30/2022
Parneet S. VERIFIED CUSTOMER
Prompt courtesy service
12/30/2022
Julie E. VERIFIED CUSTOMER
My service got done before the start time. Everyone was very helpful and efficient.
12/30/2022
Sue H. VERIFIED CUSTOMER
Ivette provided the very best of outstanding service. I so appreciated her going the additional mile to provide excellent lines of communication throughout the day to keep me abreast throughout the day as to current status of service!
12/30/2022
Larry F. VERIFIED CUSTOMER
My service advisor did an excellent job and explained all that was needed and promptly let me know when ready