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Real Reviews from VERIFIED CUSTOMERS
Consuelo L. VERIFIED CUSTOMER
Excellent service thanks to Benito Torres
2/18/2023
Cassandra L. VERIFIED CUSTOMER
John was incredibly kind, informative, and super helpful! I will definitely be back at this location!!
2/18/2023
Nathan L. VERIFIED CUSTOMER
Ivette provides excellent customer service.
2/18/2023
Janis D. VERIFIED CUSTOMER
Benito always takes care of me and my car. He treats me like family.
2/18/2023
Shawna V. VERIFIED CUSTOMER
Love working with Ivette! She is the one I make my appointments with every time. I’m glad she is there
2/17/2023
Edgar G. VERIFIED CUSTOMER
Excelente
2/17/2023
Magdalena K. VERIFIED CUSTOMER
Richard Rodriguez was great! Very helpful and attentive. Have a lot of information and kept me informed on the progress.
2/17/2023
Brian P. VERIFIED CUSTOMER
Richard did a great job in taking care of me!
2/17/2023
John K. VERIFIED CUSTOMER
Viviana is an exceptional service department employee! Viviana is always attentive to my 2019 Honda CRV’s maintenance. Viviana is kind and courteous and professional and efficient and just a delight to talk to about the maintenance schedule for my CRV. Viviana is the reason I keep coming back to the dealership paying more than I would otherwise because I trust Viviana to do what is right every time! Viviana deserves an add a girl for her wonderful attitude and caring for the customer as well as the vehicle. Thank you so much Viviana for being my service agent at Honda Norm Reeves superstore in Huntington Beach. Sincerely John Michael King ???????? May God bless you and your family today and always!
2/17/2023
Jerald W. VERIFIED CUSTOMER
Thank you
2/17/2023
Hector T. VERIFIED CUSTOMER
Great service done in a very short time. Thank you
2/17/2023
Jose S. VERIFIED CUSTOMER
A concern was brought to my attention and I was told they were looking into it further. Then I’m told my car is ready. The concern was an oil leak which should have been taken care of prior to doing the oil change. So I would have to dump all the oil out and be charged again for replacing two seals that cost $20 - an estimate was given over $200 dollars and would have to wait another two hours. This is concerning, seemed like I was getting duped.
2/17/2023
Nancy G. VERIFIED CUSTOMER
Richard was patient with me he was thorough and provided me with feedback and updates and Richard provided me with an exceptional customer experience. I would go back and request that Richard could assist me. Thank you so much
2/17/2023
Tu N. VERIFIED CUSTOMER
John Le has been extremely helpful with my vehicle problems. He shows a sense of urgency that I can not compete with. I am forever grateful for his service.
2/17/2023
Melody Z. VERIFIED CUSTOMER
Benito is always great. He got everything done that he said he would in a timely manner. Thank you
2/16/2023
Andrew R. VERIFIED CUSTOMER
Benito is always fantastic. He’s why we continue to buy Honda, and buy them at Norm Reeves Honda Huntington Beach (3 so far).
2/16/2023
Sarah S. VERIFIED CUSTOMER
Yvette provided excellent customer service. Thank you!
2/16/2023
Kenneth P. VERIFIED CUSTOMER
Gerardo was great. Well knowledged and offered great solutions to the problems with my car.
2/16/2023
John P. VERIFIED CUSTOMER
John Le was very helpful and kind! I’ll be back. Thank you, John P
2/16/2023
Trisha . VERIFIED CUSTOMER
Thank you for your help! Without an appointment I was able to be seen and helped right away and it took under 3 hours. 2:30-5:30pm my tire issue was resolved.
2/16/2023