Thank you Richard!! You are the best service adviser I have had in a looooong time!!! I appreciate your listening to me and following through on everything you said you would do!! Thank you for having my back!!!
4/1/2023
Connie V. VERIFIED CUSTOMER
She explained in details the service was done in my car, it was easy to understand. She provided excellent service.
4/1/2023
Sarah L. VERIFIED CUSTOMER
I have bronchitis and spent two hours with nothing getting left with disappointed and grief and I’ve gotten 3 cars over the past five years ??
4/1/2023
Traci W. VERIFIED CUSTOMER
Viviana was so professional and polite
4/1/2023
Doris J. VERIFIED CUSTOMER
I have always had great service reps at Norm Reeves but never would deal with Tony Lagos again. It’s really hard for me to get in at this time
And overdue on service Not for mileage but time lapsed. Tony was
Very impatient with me and I did have appt. I’m using cane and unable to
To sit long. Told me car would be ready in an hour which was fine.
I waited and saw car sitting outside ready. It was there for at least a half hour so finally went up to his counter. Said he was busy. Didn’t offer to
Bring car close to me for ease In getting into car
I have never complained to you about anything and hate this even now.
4/1/2023
Walter J. VERIFIED CUSTOMER
Very helpful and kept me informed of any updates.
4/1/2023
Sani G. VERIFIED CUSTOMER
Fast and friendly service
4/1/2023
Pamela Z. VERIFIED CUSTOMER
Gerardo M and John L are always very kind and very professional. Thanks for hiring such great employees!
4/1/2023
Pat R. VERIFIED CUSTOMER
Gerardo provided excellent service to us recently when we dropped our car off for servicing. He listened attentively to our issues with the car and made every effort to get it repaired quickly.
He was courteous, attentive and patient. We will definitely ask for him when we return for our next serving visit.
3/31/2023
Joseph S. VERIFIED CUSTOMER
Great job
3/31/2023
Chuck S. VERIFIED CUSTOMER
The only reason I drive a Honda is because of the excellent service at Norm Reeves Honda superstore HB.
3/31/2023
John M. VERIFIED CUSTOMER
I was told I would have a lot more work accomplished and car in almost new shape when picked up. Had almost 3k worth of work done and car was just the minimum do e and returned a mess.
3/31/2023
Lamkone Restaurants. VERIFIED CUSTOMER
Service advisor was great!
3/31/2023
Connie R. VERIFIED CUSTOMER
Benito has been my service advisor for along time .He’s really good.
3/31/2023
Cathrine B. VERIFIED CUSTOMER
Benito was so nice and friendly, and explained all the work performed throughly for me. I appreciate his excellent service today, thank you!
3/31/2023
Olivia G. VERIFIED CUSTOMER
Benito always very helpful! He is the best!
3/31/2023
Patricia O. VERIFIED CUSTOMER
Representative was professional and clear on the process of my service.
3/30/2023
Patricia F. VERIFIED CUSTOMER
We rely on Benito to provide expertise and honesty. We wouldn't trust the car to anyone else.
3/30/2023
Henry V. VERIFIED CUSTOMER
I'm very happy with the service; fast, accurate, and polite.
3/30/2023
Mary M. VERIFIED CUSTOMER
As always, I can depend on Benito formy Honda service needs.