Ivette Rodriguez was very helpful and processed the service right away. if the waiting time could be improved then it would be great.
5/21/2023
Hani M. VERIFIED CUSTOMER
Good service
5/21/2023
Danielle B. VERIFIED CUSTOMER
Many thanks to Benito Torres for helping with our car maintenance and repair! Five stars to him and the Norm Reeves team!
5/20/2023
Benjamin K. VERIFIED CUSTOMER
my alternator went out that I had put in three months ago there I brought it back. Yeah I was told that it went bad again because supposedly some oil had leaked on it. I came back and got the car took it to two other mechanics who stated that that is not the case at all you guys tried to get me to do a valve cover gasket and adjust my valves to stop the supposed voile leak that caused the new alternator to go bad both mechanics that I took it to said that was not the problem. It was simply a bad part that had failed. I have had very good experiences with you guys in the past, but this was a very bad experience and I am not happy
5/20/2023
Quan K. VERIFIED CUSTOMER
I brought my Honda pilot 2018 for oil change, the service adviser is John le; he is very nice and polite to give me warm welcome & quickly write order for oli change service right away!
5/20/2023
Tobi C. VERIFIED CUSTOMER
Benito is a great customer rep for your company. Always makes my appts easy and informative..
5/20/2023
Lori W. VERIFIED CUSTOMER
Work was explained and repairs done as promised. Appreciated it very much.
5/20/2023
Silvia-C S. VERIFIED CUSTOMER
Richard is the most knowledgeable, courteous, Professional I've encountered at this Honda site since I moved to Huntington Beach three years ago????????. Thank you!!
5/20/2023
Linda F. VERIFIED CUSTOMER
Very satisfied with the service. Richard was very helpful & friendly. My car was done earlier than expected!
5/20/2023
Ricardo C. VERIFIED CUSTOMER
By the far the best service advisor I’ve had to date. Really thorough and concise
5/20/2023
Felix P. VERIFIED CUSTOMER
Tony was very helpful
5/20/2023
Jose E. VERIFIED CUSTOMER
Benito is great and very kind, definitely will make appointments with him
5/20/2023
Maria C. VERIFIED CUSTOMER
Tony was helpful in answering my questions. Service was unexpectedly quick.
5/20/2023
Heather R. VERIFIED CUSTOMER
Ivette is always professional and helpful. I’m always grateful when I have the good fortune to have her assigned as my service provider.