John was amazing, patient and insightful. He was very professional and always kept me informed about my car.
5/25/2023
Edward S. VERIFIED CUSTOMER
I always get great service & I have been coming here for years because of him. I tell all of my friends who own a Honda to get it serviced at Norm Reeves & ask for Benito Torres.
5/25/2023
Ann B. VERIFIED CUSTOMER
I was grateful to be able to leave the car with its dead battery overnight at the dealership. Ivette was on top of things the next day, and needed repairs and servicing were done the next day in good time. Ivette was kind, straightforward, and knowledgeable.
5/25/2023
Harry S. VERIFIED CUSTOMER
Jon did a phenomenal job of explaining everything to me and then helping me to understand what had to be done to prevent this problem in the future
5/25/2023
Kuma M. VERIFIED CUSTOMER
Professional and friendly
5/25/2023
Kim T. VERIFIED CUSTOMER
Torres is friendly and willing to help
5/25/2023
Diana L. VERIFIED CUSTOMER
Tony =??????????
5/25/2023
Amy M. VERIFIED CUSTOMER
Tony was very professional and kind.
5/25/2023
Ramez R. VERIFIED CUSTOMER
Benito is very helpful. Explains everything needs to be done and what work has been done. I have a full trust in him and that is why I service my car at norm reeves HB
5/25/2023
Robert Y. VERIFIED CUSTOMER
It would have been nice to get a
before and after print out of the
wheel alignment results.
Other than that I was very satisfied
especially the service experience.
5/25/2023
Ellen L. VERIFIED CUSTOMER
Everything was wonderful. Everyone was very nice , friendly and professional.
5/25/2023
Sharon P. VERIFIED CUSTOMER
Excellent service and care. Always feel welcome and cared about!!!
5/25/2023
Mark P. VERIFIED CUSTOMER
Richard was very helpful. However, when initially calling NR Honda I wanted to speak with a service rep to discuss the issue, I could only talk with a scheduler. It would have better if I could have talked with Richard during my first call it would have been helpful.
5/24/2023
James L. VERIFIED CUSTOMER
Benito is very courteous and friendly.
5/24/2023
Nelly A. VERIFIED CUSTOMER
Great service. Thanks Richard!
5/24/2023
Christina G. VERIFIED CUSTOMER
Richard was great, thanks for your help!
5/24/2023
Carlos F. VERIFIED CUSTOMER
Thank you Mr. Rodriguez. Very polite and knowledgeable about all the services needed on my vehicle and all the questions I had for him.
5/24/2023
Quincy W. VERIFIED CUSTOMER
Thank you Benito!
5/24/2023
Catherine S. VERIFIED CUSTOMER
Benito, was fantastic making sure to keep in touch with me all through the process of my vehicle. Very kind and professional. Excellent customer service. I would always like to work with him on any other vehicle maintenance I should
Need on the future.
5/24/2023
Quan K. VERIFIED CUSTOMER
I brought my honda pilot to this dealer today for service, John Le was the service adviser, he wrote the work order for 4 tires changed, fuel & throttle body injector cleaning, replacing transmission fluid. Although the total price is over$1000.00 but I am happy with his service, job performance excellent. He also helped me set up partial payment by Sunbit so I was easily to made partial payment & 3 other payments later. That great financial program to helping customers for breakdown payments. Thanks for John Le excellent & professional customer service, nice attitude!