My Service Tech named Edward is amazing and a truly wonderful person. In the past many new cars some luxury very expensive for 60 years. Edward treats me like I’m getting a $200,000 car serviced and I’m a Queen of some country ???? He spoils his customers. Greatly appreciated. Wonderful dealership. People make a company. Great job you guys and gals.
1/31/2026
Juan M. VERIFIED CUSTOMER
John was extremely helpful with my car service and kept me up to date with what was going on with my car. He is also very knowledgeable and knew exactly what was wrong with my car and didn’t waste my time trying to solve it by replacing other unnecessary parts. I would one hundred percent recommend John to be anyone’s service advisor!
1/31/2026
David M. VERIFIED CUSTOMER
Thanks
1/31/2026
Catherine D. VERIFIED CUSTOMER
Tony is pleasant and very knowlegable. I trust him to help me keep my service current and what will be coming up
1/31/2026
Cesar S. VERIFIED CUSTOMER
I am very pleased and satisfied with the high degree of customer service.
1/31/2026
Deborah Lynn. VERIFIED CUSTOMER
Viviana always takes great care of my car. She’s very professional, kind and happy. She’s knowledgeable and can explain everything to me. Thank you!
1/31/2026
Michael S. VERIFIED CUSTOMER
Excellent
1/31/2026
Alper A. VERIFIED CUSTOMER
Clayton was very helpful and professional throughout my service visit.
He explained everything clearly, was honest about the recommendations, and made the whole process smooth and stress-free.
I really appreciate his support and would definitely work with him again.
1/31/2026
Kathleen H. VERIFIED CUSTOMER
I am still waiting for a part to come in and additional work being done to install it.
1/30/2026
Tiare L. VERIFIED CUSTOMER
Very good service thank you so much
1/30/2026
Consuelo T. VERIFIED CUSTOMER
Helped us with our questions and very accommodating.
Polite and helpful.
1/30/2026
Ernest R. VERIFIED CUSTOMER
Great customer service.
1/30/2026
Chris V. VERIFIED CUSTOMER
I was able to get a same day appointment and the work was completed in 1.5 hours
1/29/2026
Anais P. VERIFIED CUSTOMER
Everyone was extremely nice but did not discuss any of the work that would take place on my car or why it was needed at the time. I truly feel like I was taken advantage of and scammed in the process. Will not be returning to this location
1/29/2026
Stephen P. VERIFIED CUSTOMER
Gold star!
1/29/2026
Kenneth C. VERIFIED CUSTOMER
My experience with the Ivette was both professional and pleasant. Her warm smile and pleasant demeanor made me feel at ease.
I was also impressed that my car was ready in 30 to 45 minutes
Great job all around Norm Reeves Honda
1/29/2026
Nicole D. VERIFIED CUSTOMER
I usually never care about who is helping me out during my car service, but Edward was the first person I have specifically requested to assist with my appointment. He is very personable and knowledgeable, making me comfortable bringing in my car and getting his advice on what needs fixing.
1/29/2026
Mary D. VERIFIED CUSTOMER
Back as new and on the road. Thanks for the loaner. Viviana is easy to work with because she communicates so well the process and keeps me informed along the way.
Hoping everything stays good from here on out but if not I know I can count on this team.
1/29/2026
Susan S. VERIFIED CUSTOMER
John was very kind and helpful. He mentioned that there was a possibility of things being under warranty which gave me hope since I am a retired senior on limited income. When I arrived to pick up my car I was met with another advisor who immediately took care of everything. It would be great to let the person know that it was covered under warranty. That would make a persons day. Overall great experience.