Service Advisor John Le provides the best customer service. He follows up with me when I leave him a voicemail to schedule my service appointments or just have a question regarding my vehicle. He welcomes me when I arrive and makes me feel like I’m part of the Norm Reeves family. John is an asset to Norm Reeves company and the Honda brand. Thank you.
12/21/2023
Nhut T. VERIFIED CUSTOMER
Great customer service.
12/21/2023
Gerald M. VERIFIED CUSTOMER
Ivette was very professional. Explaining me what the car needed when I brought it in and happened to be there when I picked it up and went over the. The information on how the cars condition is. Very complete and professional. GWM
12/21/2023
Thomas G. VERIFIED CUSTOMER
John was friendly and completed all of my service requests.
12/21/2023
John G. VERIFIED CUSTOMER
Very helpful and much appreciated. He was honest and upfront about everything.
12/21/2023
Ali M. VERIFIED CUSTOMER
John was great
12/21/2023
Clive P. VERIFIED CUSTOMER
Very pleased with John’s service. Answered all questions and reported brake conditions accurately. Many thanks John!
12/20/2023
Arshad C. VERIFIED CUSTOMER
Benito is excellent.
12/20/2023
Lisa M. VERIFIED CUSTOMER
Great service as usual. Service was finished earlier than expected which was a bonus.
12/20/2023
Shane K. VERIFIED CUSTOMER
I appreciate that my girlfriend was allowed to drop my car off while I was **** at work. They did a good job in a timely manner and have always been my go to dealership for any services needed.
Thank You Vivian!
12/20/2023
Scott D. VERIFIED CUSTOMER
Great service. Benito is fantastic.
12/20/2023
Tamra S. VERIFIED CUSTOMER
Service is the best & Benito is awesome!!!
12/20/2023
Troann L. VERIFIED CUSTOMER
He was kind and informative.
12/20/2023
Russell S. VERIFIED CUSTOMER
Everyone was very helpful and prompt.
12/20/2023
Amparo A. VERIFIED CUSTOMER
Alex was knowledgeable, courteous and efficient with great folliw up to car needs.
12/20/2023
Rhona R. VERIFIED CUSTOMER
A recommended service resulted in my vehicle being worst after being at Norm Reeves Work. Basically, some of the work promised was not performed. When asked to be reimbursed, the response back was basically excuses. Clayton seemed nice and professional but the work results was the complete opposite.
12/19/2023
Ernest C. VERIFIED CUSTOMER
Excellent customer service.
12/19/2023
Christina S. VERIFIED CUSTOMER
Alex was very helpful. He called at the end of the vehicle inspection to let me know if there were any additional findings that need attention. He called to let me know that my car was ready. Excellent customer service.
12/19/2023
Phu H. VERIFIED CUSTOMER
Good service. Thank you Mr Jonh Le take care me anytime.