Clayton was friendly and easy to work with. Clayton was honest in his opinion in what needed to be done with my vehicle. He called immediately to inform me of additional work needed and gave me pricing in a straight forward manner. I appreciate when someone doesn’t beat around the bush with repairs and cost. He is a good addition to Norm Reeves.
1/18/2024
Tom V. VERIFIED CUSTOMER
John is the “BEST”! I have not seen such level of world class customer service since I last saw John for my service. He is someone who really takes care of the customers. He will go all out to make sure you are completely satisfied before you leave the service center.
Thanks,
Tom
1/18/2024
Starlyn M. VERIFIED CUSTOMER
Great job as always! John Le is professional, very approachable and friendly guy. Thank you Norm Reeves for taking care of our car. You guys are great as always!
1/18/2024
John E. VERIFIED CUSTOMER
Didn’t offer car wash. Also, didn’t review service history to see that recommended brake fluid exchange had been done during previous visit.
1/18/2024
Cynthia C. VERIFIED CUSTOMER
Benito is the BEST SERVICE adviser! He made a process that can be so long and annoying and tedious 0ainless and actually enjoyable!
1/18/2024
Patana P. VERIFIED CUSTOMER
None
1/17/2024
Graham S. VERIFIED CUSTOMER
John was great to work with
1/17/2024
Miguel P. VERIFIED CUSTOMER
Reliable as always.
1/17/2024
Randy H. VERIFIED CUSTOMER
Yes thank you
1/17/2024
Janis F. VERIFIED CUSTOMER
My car was serviced in less than the time Alex predicted, which was good as I was waiting for it! The whole process was easy and efficient. Kudos to Norm Reeves Acura and Alex Hernandez!
1/17/2024
Maria S. VERIFIED CUSTOMER
John Le is the best of the best!
1/17/2024
Ellie /. VERIFIED CUSTOMER
John offered service options which I accepted as part of a thorough inspection. I agreed with his suggestions. I had chosen to wait while service was being performed and with additional things needed after the initial assessment John offered car service if I wanted to go home. Good customer service. I was very satisfied with the work done and John’s communications.
1/17/2024
Atashi M. VERIFIED CUSTOMER
Viviana is an excellent service advisor
1/17/2024
Thomas R. VERIFIED CUSTOMER
Benito and Sammy are always so helpful!
1/17/2024
Anthony M. VERIFIED CUSTOMER
As an automobile man myself from New York viviana is a true professional that knows her business very well