Alex was professional and human at the same time. He is now my guy for my car
5/24/2026
Rodger A. VERIFIED CUSTOMER
Ivette was very professional and attentive.
5/24/2026
Natalie E. VERIFIED CUSTOMER
John is very thorough with his explanations of what is going on with my CRV. I trust what he tells me and as a result, will continue to bring in my cars to Norm Reeves. In fact, I just referred a friend, who just moved to HB,to John.
BTW, I retired from American Honda in Torrance.
5/23/2026
Lan N. VERIFIED CUSTOMER
Tony Lagos is very nice, excellent customerservice
5/23/2026
Alfredo M. VERIFIED CUSTOMER
I’m always very satisfied with Benito’s services he is very knowledgeable and very willing to respond to any questions in regards to the vehicle.
5/23/2026
Mary M. VERIFIED CUSTOMER
Yvette was very helpful with the servicing of our Honda Civic. I hope she gets to help again in our next visit.
5/23/2026
Ryosuke T. VERIFIED CUSTOMER
Every process from start to finish was efficient. From arrival with immediate friendly help, to processing by Tony, and service completion 20 minutes ahead of promised time. Service explanations were clear and out the door fast. Thank you.
5/23/2026
Han N. VERIFIED CUSTOMER
Benito is fantastic.
5/23/2026
Margaret V. VERIFIED CUSTOMER
TY
5/23/2026
Alberto A. VERIFIED CUSTOMER
Tony was incredible! He was honest and upfront about the cost of replacing my pass manger side mirror and the labor. And the service was done so quickly - next day! Thank you so much, Tony, and hope you have a wonderful vacation.
5/23/2026
Anelisa R. VERIFIED CUSTOMER
Benito has been great! He’s been available to answer any questions and supportive throughout the process.
5/22/2026
Lan N. VERIFIED CUSTOMER
Tony Lagos is very Services advisor
5/22/2026
Betty W. VERIFIED CUSTOMER
Just so awesome customer service and communication by Edward & work on my 2018 Honda Civic was amazing! I Purchased my 2018 Honda Civic in 2018 at your Dealership & the only Place I would come For your excellent Service! Thank You All for Taking Excellent Care of Me! Betty W
5/22/2026
Marla L. VERIFIED CUSTOMER
Edward was awesome! He explained everything to me perfectly.
5/22/2026
Richard F. VERIFIED CUSTOMER
Thank you always for exceptional service Mr. Bento Torres.
5/22/2026
Mary B. VERIFIED CUSTOMER
What a great experience with Clayton today. I had an early appointment and needed to get back to work. Clayton provided my options and listen to my expectations. Clayton was quick and clear to understand the next steps. When my car was complete Clayton had a out to lunch sign up at his desk but said no problem he could help before he went to lunch. Clayton was a delight to work with and definitely makes me want to return for future service. Great customer service skills.
5/21/2026
Amy L. VERIFIED CUSTOMER
Excellent customer service
5/21/2026
Lisa M. VERIFIED CUSTOMER
Clayton is the best. I truly appreciate him. Great experience as usual. Thanks
5/21/2026
Eleanor S. VERIFIED CUSTOMER
I should not have to ask for my discount or show her my emailed coupon to prove I had it.