You ordered a tire and new paint pen for me two weeks ago and I still haven’t received a call confirming they got in and are ready. I can’t get through to your phone system and I’ve tried texting with no response.
5/13/2024
Maria Angelique. VERIFIED CUSTOMER
The service was excellent & the waiting time was very minimal . It was fast .
5/13/2024
Lesli M. VERIFIED CUSTOMER
Great service!
5/13/2024
Richard B. VERIFIED CUSTOMER
Probably the worst experience I’ve had at this dealership. My service advisor called me up to tell me my car was ready and when I go, he tells me that they are finishing up. He proceeds to leave and completely leave me in the dark on my car for another 2 hours. Luckily some lady helped me out and turns out my car was ready all along. I know my complaint will get lost with the many others and probably hear this a lot, but I won’t be returning to this location. Thank you but I’ll rather go somewhere else where I feel like a valued customer.
5/13/2024
Angel M. VERIFIED CUSTOMER
Excellent service and very professional.
5/13/2024
Jose R. VERIFIED CUSTOMER
Benito was friendly and an amazing help
5/12/2024
Diane S. VERIFIED CUSTOMER
Service was quick and the coffee was good
5/12/2024
James L. VERIFIED CUSTOMER
Fantastic service and detailed knowledge of my car model!
5/12/2024
Kenneth T. VERIFIED CUSTOMER
John is professional and attentive to all my questions and needs.
Thank you for having him be apart of your wonderful team. Everyone in the service department are amazing.
I will always be bringing my car into Norm Reeves.
Ken Thompson
5/12/2024
Donna D. VERIFIED CUSTOMER
THANK YOU FOR DOING A VERY GOOD JOB ON MY NEW CAR. THE TECHNICIAN WAS KIND AND WORK WITH A SMILE. HE ANSWERED ALL MY QUESTIONS AND TOLD ME WHAT I NEED TO DO WHENEVER MY CAR HAS PROBLEMS...HE TOLD ME DRIVE HOME CAREFULLY AND WILL SEE ME NEXT TIME MAINTENANCE...