Friendly, accommodating and helpful in advising work to be done .
2/21/2026
Patricia L. VERIFIED CUSTOMER
She explained everything, and guided me.
2/21/2026
Matthew R. VERIFIED CUSTOMER
Mr. Torres was very nice and made the entire process seamless and quick. I appreciated his help in doing so. Thank you.
2/20/2026
Christopher B. VERIFIED CUSTOMER
Benito Torres and his team were fantastic! The service was prompt and they took care of a lot of things maintenance wise.
2/20/2026
Judy B. VERIFIED CUSTOMER
The first thing to impress me was the attitude of the employees!! They actually cared! That’s when I knew my car was in good hands. Thank you all!!
2/20/2026
Glenn H. VERIFIED CUSTOMER
She explained everything very thoroughly and easy to understand
2/20/2026
Xuan N. VERIFIED CUSTOMER
Benito was kind and knowledgeable.
2/19/2026
Charles G. VERIFIED CUSTOMER
Benito, our Service Advisor, always coordinates with the technicians to provide the best possible solution to keep our cars running smoothly.
2/19/2026
Louna N. VERIFIED CUSTOMER
He watched my stuff and helped me carry things. Kindness goes a long way.
2/19/2026
Jona K. VERIFIED CUSTOMER
Benito has been my trusted advisor for over 25 years. I am so grateful for his expertise, help & patience. I love my CRV! Benito has helped me care for Goldie since 2003. He helped with my Civic as well! THANK YOU Benito!
2/19/2026
David C. VERIFIED CUSTOMER
Been having our family fleet of Honda's for approximately 25 years now. Jason has been our service advisor for the the last 10 years and always been the total professional: knowledgeable, informative, great communication skills. Long time Norm Reeves Super Store Huntington Beach Extermly Satisfied Customer!
2/19/2026
Richard P. VERIFIED CUSTOMER
I have been bringing my car to Norm Reeves Honda in HB for eight years. I have always been satisfied with the service I received. Edward is one of the many service people I have been satisfied with. I know I will be taken care of when I bring my car to Norm Reeves of HB. This is the reason why my family and I have owned six Honda vehicles over the years.
2/19/2026
Betty W. VERIFIED CUSTOMER
Thanks Tony for Great communication & great Job done by the Service Department. I also Purchased my Honda Civic 2018 car at your Place! Your Place is only Place I would Come to Service my Honda!
Thanks again for the excellent communication & Service!
Betty W
2/19/2026
Jennifer/Maggie R. VERIFIED CUSTOMER
I met advisor Ivette and David in the parts dept today. I am very happy with the level of customer service and professionalism I received from both of them. David ordered my CRV sun visor the day before and Yvette had inspected the brakes as well as replaced the 2 front brakes within 2 hours. I shared my positive experience with GM Sam. You have a new customer.
Thank you.
Maggie Hart
2/19/2026
Makenna T. VERIFIED CUSTOMER
Benito was so nice and helpful, He was very easy to hold a conversation with and made the experience enjoyable.
2/19/2026
Steve S. VERIFIED CUSTOMER
Your service writer's really need to cut way back on the up sale. My car wasn't even in the bay, and your sevicecwriter had almost $3k in extra "needed" services. I was shown a picture of a normal serpentine belt and was told is was frayed and worn out. Not cool.
2/19/2026
Gabriela M. VERIFIED CUSTOMER
Alex was awesome!!
2/19/2026
Kathy T. VERIFIED CUSTOMER
I am really happy with service from Ivette Rodriguez. She is very professional and knowledgeable. I will.come back with Norm Reeves Honda superstores at Huntington Beach
2/19/2026
Linda S. VERIFIED CUSTOMER
We always appreciate Arbenz. He is the reason we continue to use your service department. Arbenz always goes above and beyond for us. He is the best.
2/18/2026
Eugene Axelrod. VERIFIED CUSTOMER
Always more pleasant to deal with a friendly helpful service rep such as Benito.