Viviana was professional, knowledgeable and a great asset to Honda Norm Reeves. I would be asking for her again.
4/1/2026
Kathleen W. VERIFIED CUSTOMER
Clayton was extremely helpful in the urgent drive up with no appointment. He answered my questions and confirmed the condition. Friendly manner with professionalism. Prompt and efficient! Thank you, Clayton.
4/1/2026
Shelby H. VERIFIED CUSTOMER
Alex was great. Gave me options and provide in depth details about the options I had. Very knowledgeable and professional. Thank you, Alex.
4/1/2026
Anthony L. VERIFIED CUSTOMER
Clayton is knowledgeable and I trust him to help me make the critical decisions of important repairs!
4/1/2026
Mary G. VERIFIED CUSTOMER
Always great service
3/31/2026
Vanesa B. VERIFIED CUSTOMER
I really like the customer service at ResidentsNA; the advisor is excellent—very clear and honest with the information.
3/31/2026
Alba C. VERIFIED CUSTOMER
Very nice job and good service
3/31/2026
Bhadresh B. VERIFIED CUSTOMER
Excellent customer service.
3/31/2026
Elizabeth S. VERIFIED CUSTOMER
Edward was awesome to work with. He is friendly and very informative. He explains things so I can understand what is being serviced. It gives me reassurance my car is in good hands and I can ask all the questions that I need. Thank you so much! Looking forward to my next visit.
3/31/2026
Melissa B. VERIFIED CUSTOMER
All my concerns were addressed and taken care of quickly
3/31/2026
Matthew V. VERIFIED CUSTOMER
If I have to take my car to a dealership for service, I'm coming here. Ive gone to Honda world twice for service, once to try and buy a car - and I will never, under any circumstances go back there again.
3/31/2026
Wilma H. VERIFIED CUSTOMER
Very good customer service. Very polite.
Great job.
3/31/2026
Adam T. VERIFIED CUSTOMER
Edward was great!
3/31/2026
Somaly M. VERIFIED CUSTOMER
Very knowledgeable
3/31/2026
Stephen H. VERIFIED CUSTOMER
I was quoted a price for a repair to which I agreed but went to pick up the car and the price was almost double. Also, we had an alignment done, but it still feels the same. Additionally, we were told that our rotational tires were installed backwards and that the two tires on the right side of the car were rotating the wrong direction which contributed to their untimely wear. We were told the tires are at 3/32 and 4/32 and that we should replace them immediately. We declined replacing them at Honda and took the car to the tire shop they were installed at. We were told they do not need to be replaced. All of this makes me wonder if we even needed the repair we had done at Honda because they were so wrong about the tires.
3/31/2026
Jose A. VERIFIED CUSTOMER
She was very help full . Was super fast and helped me get my car service she is great
3/30/2026
Joseline A. VERIFIED CUSTOMER
Benito’s help made my car service experience easy and smooth. He was very informative, helpful, and took the time to explain everything clearly. I really appreciated his great customer service.
3/29/2026
Denise F. VERIFIED CUSTOMER
Both Clauton and our mechanic did a terrific job keeping ne informed o the progress of my vehicle. They accomplished everything they said they would in a timely manner. They provided immediate service that I definately needed. Thank you for hiring great staff. I hope that they are treated as well as they treated me.
3/29/2026
Jeanie T. VERIFIED CUSTOMER
Very satisfied with the service. Tony was very kind to offer a loaner so I could do my personal errands due to the work on my vehicle will be lengthy.
Enjoy having Tony as my service advisor - professional and personable.