I really appreciated that there was no pressure to get any other services done!
4/15/2026
Michael T. VERIFIED CUSTOMER
Great service
4/15/2026
Gloria D. VERIFIED CUSTOMER
I would only recommend Norm Reeves Honda only if you had more employees like Benito Torres and other former employees like “Momo” who really worked with me. They have years of experience and know what people are asking for and are sympathetic towards their needs!
4/15/2026
Robert B. VERIFIED CUSTOMER
My first experience was not a memorable one .. but I will say that management Mr Anton to be exact went above and beyond to make things better his attention to detail and real customer service professionalism convinced me to give you another chance. It’s hard to find employees like Mr Anton with character and dignity. Please thank him again for me.
4/15/2026
Timothy L. VERIFIED CUSTOMER
John is a huge asset to the service dept, he is on top of his game. He understands the customers needs and will do everything he can to make a customer happy. Thanks John and the team, great job
4/15/2026
Lee F. VERIFIED CUSTOMER
Tony was friendly and helpful.
4/15/2026
Gabriela J. VERIFIED CUSTOMER
Excellent service
4/14/2026
Vivian V. VERIFIED CUSTOMER
I received great customer service from Clayton. He is professional, respectful, and very knowledgeable. He definitely went above and beyond assisting me with my car service. I will come back to Norm Reeves to continue receiving car maintenance.
4/14/2026
Michael C. VERIFIED CUSTOMER
Tony is great. Friendly and professional. Looked at my cars history and was able to recommend the proper servicing needed
4/14/2026
Alex S. VERIFIED CUSTOMER
Edward was very professional and made sure I was kept up to date on my vehicle's status.
4/14/2026
Fabian E. VERIFIED CUSTOMER
I had a great experience working with Alex at Norm Reeves Honda Huntington Beach. I brought in my Honda CR-V Hybrid for an oil change, tire rotation and balance, along with a full inspection, and everything went smoothly from start to finish.
Alex was professional, friendly, and kept me informed throughout the entire process. The service was completed in a timely manner, and I really appreciated the attention to detail and transparency.
Overall, everything was great, and I’ll definitely be coming back for future service. Highly recommend asking for Alex if you’re bringing your vehicle in!
4/14/2026
Robert B. VERIFIED CUSTOMER
I rarely give bad reviews the first time, but when you specifically ask a direct question and it is answered you expect that it be the right answer. It is very easy to go check for yourself. I had specifically asked if the car had been washed and if it had been checked. When I got to my vehicle not only had the car not been washed and the dash reset to its functionality the car was actually dirtier than when I left it. Then when I called and texted No response. So my first experience with your service department is a grade of F. I expect to hear back from someone by tomorrow morning.
4/14/2026
Stephanie G. VERIFIED CUSTOMER
Edward obando was the nicest guy ever I drove to Carson from garden Grove and I will not be going to Carson anymore I will be going to Norm Reeves for my service he was so pleasant and kind I look forward to seeing him again thank you!
4/14/2026
Christine G. VERIFIED CUSTOMER
Jason Le gave good customer service
4/14/2026
Susan S. VERIFIED CUSTOMER
I have been working with Benito for a very long time. He is awesome!
4/13/2026
Nancy S. VERIFIED CUSTOMER
Great service! Friendly! Took good care of my concerns!
4/13/2026
Thao C. VERIFIED CUSTOMER
Thank you John and your team. Well done job!
4/13/2026
Ngoc P. VERIFIED CUSTOMER
I’ve had a wonderful experience every time I visit. Thank you, John, for your kind and dedicated support.
4/12/2026
Julia S. VERIFIED CUSTOMER
Everyone was kind and friendly. Benito was very helpful. I appreciated the great communication about today’s service!