Benito goes above and beyond. He told me recommended services and I wasn’t sure if they were done at another dealer closer to work. He called them to find out, stayed on hold, and found out I hadn’t had those services done. Exceptional Honda service representative!!
4/17/2026
Khanh P. VERIFIED CUSTOMER
Benito is really nice!!
4/17/2026
Hal T. VERIFIED CUSTOMER
Everything went smooth-- Edward was awesome & the waiting time went by quickly.
Thank you for the great service!
4/17/2026
Roger Z. VERIFIED CUSTOMER
Ivette was super helpful and caring , and made sure that my concerns were addressed and taken care of so I really appreciate her and the team. Thank you so much!
4/16/2026
Terri H. VERIFIED CUSTOMER
Benito is always so kind and helpful!!!
4/16/2026
Rose G. VERIFIED CUSTOMER
Great customer service and response to all requests. Thank you!
4/16/2026
Christine G. VERIFIED CUSTOMER
Friendly customer service. Tried to fix the problem. However the wipers still squeak.
4/16/2026
Olivia/ Aaron. VERIFIED CUSTOMER
She is always extremely excellent and answers questions.
4/16/2026
Lisa B. VERIFIED CUSTOMER
All was good
4/16/2026
Michael D. VERIFIED CUSTOMER
John very honest and helpful .Appreciate his caring attitude
4/16/2026
Ellen D. VERIFIED CUSTOMER
as far as Edward was concerned, Yes
still not trusting of my past experiences
4/16/2026
Brandon S. VERIFIED CUSTOMER
Awesome professional customer service!
4/16/2026
Nargiz A. VERIFIED CUSTOMER
Thank you.
4/15/2026
Bryan M. VERIFIED CUSTOMER
Great service
4/15/2026
Wong C. VERIFIED CUSTOMER
I really appreciated that there was no pressure to get any other services done!
4/15/2026
Michael T. VERIFIED CUSTOMER
Great service
4/15/2026
Gloria D. VERIFIED CUSTOMER
I would only recommend Norm Reeves Honda only if you had more employees like Benito Torres and other former employees like “Momo” who really worked with me. They have years of experience and know what people are asking for and are sympathetic towards their needs!
4/15/2026
Robert B. VERIFIED CUSTOMER
My first experience was not a memorable one .. but I will say that management Mr Anton to be exact went above and beyond to make things better his attention to detail and real customer service professionalism convinced me to give you another chance. It’s hard to find employees like Mr Anton with character and dignity. Please thank him again for me.
4/15/2026
Timothy L. VERIFIED CUSTOMER
John is a huge asset to the service dept, he is on top of his game. He understands the customers needs and will do everything he can to make a customer happy. Thanks John and the team, great job