I’ve been having the same problem with my ridgeline namely the batteries Tony says it’s three batteries that you replaced. Nothing has never tried to find the problem until guess what, my warranty ran out by two weeks again .I brought my truck in with a dead battery which aaa tech. Told me the battery needed to be replaced it was bad. Fast forward after two days at the norm reeves service. After doing something like 25 different tests. Tony tells me that there is nothing wrong with the car that the battery is good. Because there is nothing wrong with vehicle, so there are no charges because there is nothing wrong with the vehicle. I don’t know what’s worse the vehicle or the service department at Norm Reeves Honda in Huntington Beach this vehicle has left me stranded at least 6 times! BBB I used to really like Honda
1/5/2025
Charlotte F. VERIFIED CUSTOMER
He was great, top notch customer service!
1/5/2025
Joanne L. VERIFIED CUSTOMER
Tony and the service team always does a fantastic job!!
1/5/2025
Aaron L. VERIFIED CUSTOMER
Benito was extremely efficient and very informative!
1/5/2025
Michael C. VERIFIED CUSTOMER
Benito was great
1/5/2025
Arindam S. VERIFIED CUSTOMER
Like always, Clayton was a joy to work with. I totally recommend him to provide an outstanding experience with any of the customers as it has been my personal experience. Great Job Clayton. You are certainly one of the reason I take my car to Norm Reeves Honda Huntington Beach. Thank you for all you do. Take care.
1/4/2025
Phillip/Elizabeth L. VERIFIED CUSTOMER
Clayton and Catherine were great at getting me in and out for my service. Thank you.
1/4/2025
Robert R. VERIFIED CUSTOMER
Ivette and everyone there were all friendly and courteous, and very professional. Norm Reeves Honda has a culture about which you can be quite proud.
1/4/2025
Nick L. VERIFIED CUSTOMER
Service here is the best ever seen before
1/4/2025
Charles G. VERIFIED CUSTOMER
Benito is always number one!! Excellent service as always. Thank you for being there for us
1/4/2025
Joni H. VERIFIED CUSTOMER
Great service!!!!
1/4/2025
Andy D. VERIFIED CUSTOMER
Ivette Rodriguez she is really Helpful Thanks
1/4/2025
Yolanda D. VERIFIED CUSTOMER
Check so quick, without waiting for paperwork ????
1/4/2025
Jorge O. VERIFIED CUSTOMER
Ivett did a great job thank you
1/4/2025
Laura S. VERIFIED CUSTOMER
He was very helpful and helped me with all my concerns.
1/4/2025
Rosemary T. VERIFIED CUSTOMER
Clayton is so professional and knowledgeable too! I was surprised when he remembered me as it had been over a year since he first helped me. After I picked up my car, a warning light came on shortly and over the phone, he was able to help me reset the system & take care of it! He’s the best!!!
1/4/2025
Matthew L. VERIFIED CUSTOMER
Loved working with Clayton and absolutely love Norm Reeves service department. Always take care of me!
1/4/2025
Linda M. VERIFIED CUSTOMER
John was professional and personable. He was informative without pressuring me into nonessential service that I couldn't afford.
1/4/2025
Delone P. VERIFIED CUSTOMER
My car seemed to be in good condition. No problems with the way it ran.
No problems with any part of the service. Thank you.
1/4/2025
Maria B. VERIFIED CUSTOMER
Tony is the best.! Always kind and helpful. Answers all your questions and concerns.