I was quoted a price for a repair to which I agreed but went to pick up the car and the price was almost double. Also, we had an alignment done, but it still feels the same. Additionally, we were told that our rotational tires were installed backwards and that the two tires on the right side of the car were rotating the wrong direction which contributed to their untimely wear. We were told the tires are at 3/32 and 4/32 and that we should replace them immediately. We declined replacing them at Honda and took the car to the tire shop they were installed at. We were told they do not need to be replaced. All of this makes me wonder if we even needed the repair we had done at Honda because they were so wrong about the tires.
3/31/2026
Jose A. VERIFIED CUSTOMER
She was very help full . Was super fast and helped me get my car service she is great
3/30/2026
Joseline A. VERIFIED CUSTOMER
Benito’s help made my car service experience easy and smooth. He was very informative, helpful, and took the time to explain everything clearly. I really appreciated his great customer service.
3/29/2026
Denise F. VERIFIED CUSTOMER
Both Clauton and our mechanic did a terrific job keeping ne informed o the progress of my vehicle. They accomplished everything they said they would in a timely manner. They provided immediate service that I definately needed. Thank you for hiring great staff. I hope that they are treated as well as they treated me.
3/29/2026
Jeanie T. VERIFIED CUSTOMER
Very satisfied with the service. Tony was very kind to offer a loaner so I could do my personal errands due to the work on my vehicle will be lengthy.
Enjoy having Tony as my service advisor - professional and personable.
3/29/2026
Sandra M. VERIFIED CUSTOMER
John was very professional, a courteous manner.
3/29/2026
Ashutosh P. VERIFIED CUSTOMER
Today was the first service of my brand new civic. So there is not much to talk about. Maybe that's why the results of comprehensive inspections wasn't provided.also, when I reached home I discovered that stem cap was missing on two of my tires.
3/29/2026
Amber P. VERIFIED CUSTOMER
Viviana went above and beyond! I’m super grateful for all her help
3/29/2026
Sabrina W. VERIFIED CUSTOMER
Tony is awesome!
3/29/2026
Cu Van. VERIFIED CUSTOMER
Keep your good service going on.
3/29/2026
Linda M. VERIFIED CUSTOMER
Service was great. My car was there for a prolonged period of time, which was an inconvenience, but Clayton and Benito were very helpful.
3/29/2026
Kelli J. VERIFIED CUSTOMER
John is great
3/29/2026
Tod F. VERIFIED CUSTOMER
John Le always demonstrates a high level of customer service and satisfaction. He ensures that the customer is notified of any changes to the original plan. He should be commended for a job well done!!! Thanks John!!'
3/29/2026
Maria S. VERIFIED CUSTOMER
He was very efficient
3/29/2026
Michelle H. VERIFIED CUSTOMER
John was excellent.
3/29/2026
Juan G. VERIFIED CUSTOMER
It always a good experience when clayton is my service advisor.
3/28/2026
Melissa J. VERIFIED CUSTOMER
Always such great service and explains everything in detail.
3/28/2026
Brett W. VERIFIED CUSTOMER
Tony was a great service advisor. Professional and friendly!