Your customer service has gone down, i have bought two cars from you guys and little by little your customer service has been very disappointing
8/20/2025
Chris C. VERIFIED CUSTOMER
Viviana was super kind and helpful in making big decisions about the car. The engine is running well and the light is no longer on. So that was good. But I also had them look at the sunroof and was charged the full amount for looking at it saying they cleaned out leaves and whatnot. However, when I looked up in the sunroof there was still leaves up there. So $190 for kind of cleaning leaves? In addition, the inside of my car was covered in a lot of debris from looking at the sunroof roof. The driver arm rest had been worn a little thin over years of driving, but it appears that when looking at the sun roof they finally tore through the leather as well. So while they did good mechanical work, the overall care of the car was not great. While the service desk was friendly and efficient, if I add the interior damage with the high cost I will try and avoid coming back to the dealership.
8/20/2025
Eileen M. VERIFIED CUSTOMER
I take my car to Jon’s deal since I brought the car. John Le has always help me. John is outstanding person and is excellent at his job.
8/20/2025
Christina Y. VERIFIED CUSTOMER
Benito Torres is friendly, efficient and polite, I completely satisfied with the service performed by him
8/20/2025
Katie S. VERIFIED CUSTOMER
Benito is a knowledgeable and trustworthy service advisor.
8/20/2025
Shari S. VERIFIED CUSTOMER
Mr Le was a great service advisor
8/20/2025
Chris S. VERIFIED CUSTOMER
Prompt and affordable service
8/20/2025
Paul G. VERIFIED CUSTOMER
Always above and beyond helpful and trustworthy
8/20/2025
Yolanda J. VERIFIED CUSTOMER
Benito and Javier have provided outstanding service as always. A fair price for the service that was provided on bothe of my Accords.
8/20/2025
Mary N. VERIFIED CUSTOMER
Tony, was very professional, personal and very informative. Made me feel very comfortable.
8/20/2025
Quang H. VERIFIED CUSTOMER
Helpful, professional &fast service
8/20/2025
James D. VERIFIED CUSTOMER
Knowledgeable and precise
Good job
8/19/2025
Edilberto /. VERIFIED CUSTOMER
Clayton was very helpful and very communicative. Always helpful and supportive. Thank to Clayton I was able to find a problem to my car and what services are needed
8/19/2025
Rick C. VERIFIED CUSTOMER
Excellent service, very professional , went above and beyond all expectations . Highly recommend this location , & Service representative ….
8/19/2025
Sabrina J. VERIFIED CUSTOMER
Edward was nice and friendly. but he talks a little too fast.
8/19/2025
Sandra Y. VERIFIED CUSTOMER
Thank you Clayton for your professionalism! You were helpful and responded quickly. Thank you again!
8/18/2025
Samuel W. VERIFIED CUSTOMER
Good job. Fast service.
8/18/2025
Manya M. VERIFIED CUSTOMER
Great service! Very attentive and professional. Everything was explained fully.
8/18/2025
Jolie K. VERIFIED CUSTOMER
I trust Tony Lagos/Service. In fact, I drive from San Clemente to HB because I know that Tony is honest, fair, and service-oriented. He is “others first,” professional, and honoring in his words and actions.