I found it a little confusing that I was asked to pay for differential fluid exchange. If I received free maintenance for 24 months, why am I being asked to pay for fluid maintenance? Also, I noticed one of the valve stem caps was missing when I picked up the car. I would have hoped the technician would have shown more customer care with that item.
8/13/2025
Anna S. VERIFIED CUSTOMER
Alex was cordial, listened to our concerns, explained things clearly, and kept me informed. Excellent.
8/13/2025
Timothy G. VERIFIED CUSTOMER
They failed to fix the issue with my door, but I kinda figured they weren’t going to. But it isn’t too difficult to open the door up and take care of it myself. Just glad they serviced the oil and tires as promised and was finished as promised.
8/13/2025
Nhut N. VERIFIED CUSTOMER
Got help from John. Very nice, helpful
8/13/2025
Andy K. VERIFIED CUSTOMER
Alex was great.
8/13/2025
Carley M. VERIFIED CUSTOMER
Benito is the best. I always ask that he be my service advisor.
8/13/2025
Richard P. VERIFIED CUSTOMER
I have been going to Norm Reeves Honda for over twelve years. They have serviced my last two Honda Civics. John and all the other service managers are first class all the way. They treat everyone like they are the most important costumer there.
8/13/2025
Christopher B. VERIFIED CUSTOMER
Benito was great!!
8/13/2025
Randy V. VERIFIED CUSTOMER
Edward was very helpful and made certain he answered all of my questions and got me squared away.
He was very professional.
8/12/2025
Vivian V. VERIFIED CUSTOMER
Edward was very polite, kind, and helpful. I appreciate his service very much.
One thing I’d like to ask is that when the car was done, it would be great to look for me sitting in the waiting place. He could be busy. I understand it.
Anyway, I am happy to come back your place again.
8/12/2025
Charles M. VERIFIED CUSTOMER
First class care
8/12/2025
Gregory K. VERIFIED CUSTOMER
Great service , Stress free experience
8/12/2025
Melissa H. VERIFIED CUSTOMER
Edward was nothing but exemplary. He was polite and informative and helpful and nice
8/12/2025
Barbara /. VERIFIED CUSTOMER
Everything was handled great.
8/12/2025
Chen W. VERIFIED CUSTOMER
I am happy with John's service. He is knowledgeable, courteous, and got me a good deal on battery replacement.
8/12/2025
Michael T. VERIFIED CUSTOMER
Great service advisor Happy
8/12/2025
Roberta R. VERIFIED CUSTOMER
Viviana is the reason I have my car serviced at Norm Reeves Honda in Huntington. She is knowledgeable, always friendly and professional. She is the best!
8/12/2025
Nora S. VERIFIED CUSTOMER
Buen servicio y muy atenta Ivette me respondió toda mis preguntas 10/10
8/12/2025
John J. VERIFIED CUSTOMER
Same day appointment given
Fast service
8/12/2025
Camile I. VERIFIED CUSTOMER
John, thoroughly, listened to my concerns about my 100 thousand mile tune up, seemingly, creating issues rather than preventive maintenance and upkeep. As soon as I voiced my observations, he scheduled my drop off for further diagnostic with the technician, Edgar and, now, it drives sound and smooth for the price of the parts and service! I would, definitely, recommend taking your vehicle to Norm Reeves Honda because they listen and get it right!