Toyota of Muscatine Auto Repair Service

Very polite service from the Toyota team

Tires look good!!! Mounted tires without the wheel weights on the outside of the rim … looks good! Rides like new ! Thanks

I am not sure that Muscatine Toyota can fix the distrust that I have from yesterday's service. Not saying Jacob was the issue but I'm surprised that he was as easy going S he was with the issue. I'm mot upset with him but with the entire service especially with the technician that performed the easy, basic service that was not completed completely and the fact that he missed a major issue.

They are the best.

My car wouldn’t start after doing a simple diagnostic and I had to take a loaner vehicle.

very good service, thank you

Toyota of Muscatine always goes above and beyond my expectations. Very pleased

I am totally happy with my Seneca a very happy with Chad. I am 80 yrs and this will probably be my last vehicle

In and out quickly.

Thank you!! I always have good service at Toyota.

Jacob was awesome as always. Your team is great and I am always very satisfied. I wish more places operated like you folks do. I

Chad Meyer is the best .. keeps my Highlander in top working condition! Thanks to Gerardo, too! Love my Toyota!

Car drove fine the 25 miles home. Then the first time I went to drive it the car displayed the exact same ailments and check engine light and warning ?? and died on me 6 times in a 1/2 mile drive. The EXACT same condition the car was in before I invested $1,762.86. Plus I paid a fee for a visit before I left it there and I was told you couldn’t find anything wrong with it. Before I picked up my car, I asked Jacob the same thing I’d asked before I authorized the “repairs”, “will there be anything further that needs repair?” I was assured that the car was now total repaired and that I would not have any problems. I am so mad at myself for trusting Toyota of Muscatine!!! I wish I had just considered the car totaled and put the $1,762.86 towards a new car. I called Jacob and he said,” I’ll talk to my manager. If you bring it in, I’ll get you a loaner car.” Toyota had my car for weeks and didn’t fix the problem. Did I mention, I spent $1,762.86 plus a $135 or something close to it the time before the “repairs” and was told that Toyota of Muscatine “couldn’t find anything wrong with the car?” I am very disappointed and angry that I spent $1,762.86 and the car is still running the same or even WORSE! I am angry at myself for trusting Toyota of Muscatine.

I’d love to tell you about my experience. If you leave a number I will call and explain Steve

Always get great service from Toyota.

I've been working with Chad and the Toyota of Muscatine group for many years. It's a friendly, positive, efficient dealership and I know when I leave my car has been well taken care of and we have a plan for the future for continued service. We are fortunate to have them in our community.

Jacob greeted me with knowledge of my previous service visit and explained todays visit, including hours we change oil on alternate visits. Friendly and helpful and let me to my own business in the lounge.

Chad is an excellent service manager!

I was completely satisfied.

There was an error made in charging me for a tire rotation both last time and this time based information given on the paperwork that didn’t make sense. Chad has assured me that he will “make it right” the next time I bring my car in for service.